Alternative Heat has always provided the best products, expert installation, and quality services to all our customers. We carry a full range of accessories and are always willing to try to get and offer parts and services for any stove you may have. We get very busy starting in September on through March. We urge all customers to have their products serviced during the Spring or Summer, so you may be ready to enjoy your stove or fireplace when winter arrives. Please remember, a properly maintained product is a safe product!