It is hard to tell at what point does the door start to bend, is it at the knot or somewhere else. If it is at the knot then have at them with full force as it is a manufacturing defect. If it starts to warp elsewhere then you should still pursue them but it would be a little more difficult as they have already stated a position.
If their issue is humidity, lack there of, you might want to consider placing a humidifier in the room with the stove to offset the dryness.
