Welcome aboard!
The extent of my knowledge of the Yukon is, well, is Yukon Jack. Though I prefer cold weather to warm, I prefer Bourbon to Canadian whiskys as they are too sweet for my taste. Anyway . . .
Well, from my experience, the learning curve is a rough one. But my knowledge base was using wood stoves 25 years ago, plus whatever tidbits I could gather from friends and aquaintenaces that burn wood. CB is popular around here. I am on my second year with the GW100.
I am a bit cynical, but I think the first thing you need to do is accept the fact that neither your contractor, nor the GreenWood company, are going to be of much any help. Do what the book tells you, listen to the knowledge found on this forum, and hang in there. I would guess a year from today you will be happy with the cashola you are saving.
I can’t remember if you said. . .is your GW200 inside the residence or out? If it’s inside, smoke will be an issue for you when you open the load door.
General observations on operating the GW:
1) Let it burn down to coals before reloading. Make sure the top of the coal bed is below the bottom of the air tubes. If the coals are accumulated, push them in a loose pile to the back of the box, then dig enough away so that the air tubes are exposed. This will burn down your coal bed to a manageable density.
2) Avoid removing ash until you have a warm spell. The sheer mass of the hot ash - plus the introduction of cool air to the box - will cause extended recovery time. Best not to do that when there will be significant heat demand within 12 hours.
3) When you load, fill it and forget it. The size of the fill should be based on the quality of the wood and the anticipated heat demand. I try to shoot for 8 hours out of a load, whether it’s below zero (filled to the top with the best red oak and/or hard maple I have) or seasonable (filled half-way up the door with a mix and match of birch, aspen).
4)For the past week and a half, I have been running with my aquastat set at 190. I have noticed quicker response times and cleaner burns. Though I thought I would, I have NOT noticed any increase in the amount of wood I have used with the elevated setting. This was even when it was nearly 40 about 36 hours ago.
Jimbo