I decided to try the Adobe toll free number 1-877-498-1556. Everyone should call this number and listen to the message. It sounds like a grade school student wrote the message. I can not beleave they are still trying to sell these boilers. I spoke to the owner of an Adobe the other day. The stove is a desaster! Leaking, rotten skins, broken refractory (if it is truly refractory at all) air tubes rotted off, full of creosote and burns wood like it is going out of style.
Take a look at the warranty page paragraph #8 reads: 8. Any legal action against Dirigo Manufacturing will suspend your warranty until such actions/accusations are suspended. If it is found that you fraudulently accused Dirigo Manufacturing your warranty will be permanantly void.
How can anyone fraudulently accuse them of anything? About the only thing one can fraudulently accuse them of is producing a quality product with top notch customer service!
Beware of a company who will not put a phone number on their web page.
Paragraph #6 6. Improper placement and or treatment of the unit causing undue rusting. All units are to be thoroughly cleaned annually to prevent rusting of the interior or exterior. Any warranted rust must be a complete rust through to be considered and expecting to cause a malfunction of the unit. All units must have a sufficient rust inhibitor installed in the boiler pressure vessel semi-annually (not provided by dealer) such as Wt-41.
What are the customers supposed to do with this one? Its not like they have the units out in the rain causing rust, the dam things are rusting from the inside.
I can’t even finish this, the warranty is BS! You poor folks got took.
I refer every perspective customer that mentions Adobe to this site. Most return a call in a few days and look towards the Econoburn, Tarm or Eko.