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25-PDV questions/concerns
Posted: 19 March 2008 09:49 PM   [ Ignore ]   [ # 19 ]
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Ahhhhh!!!The Low Fuel Feed button. I had to adjust mine to feed one 40 lb. bag of pellets in 24 hrs on low when I first got it. My current setting is 3, but with different size pellets this setting can be changed to compensate.

By the way, how long have you had the stove? If it’s brand new you should call Englander for assistance. Their support folks are great, and will get you ironed out in no time.

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Posted: 20 March 2008 06:48 AM   [ Ignore ]   [ # 20 ]
firestarter
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the stove is a 2006 and I bought it in 2007
what does low fuel feed mean?

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Posted: 20 March 2008 08:54 AM   [ Ignore ]   [ # 21 ]
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I still have not had a chance to call support yet. My work hours stink. Anyway I think my new stove may have a bad Combustion Blower because it has a growl like a bad bearing. So if I had to point my finger i would say it is not getting enough air to burn the pellets all the way.

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Posted: 20 March 2008 09:13 AM   [ Ignore ]   [ # 22 ]
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spsjs - The low fuel feed from what I can see is there to calibrate the amount of fuel fed into the burn pot. Decreasing this number means less fuel being fed into the burn pot area.

moto1919 - They are open on Saturday mornings I believe from 9 to 12.

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Posted: 21 March 2008 06:26 AM   [ Ignore ]   [ # 23 ]
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The three bottom buttons only control settings for the stove on low, 1 & 2. They have no effect on higher settings. Here’s a link that covers it.
http://www.hearth.com/econtent/index.php/forums/viewthread/11888/

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Posted: 21 March 2008 08:15 AM   [ Ignore ]   [ # 24 ]
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Thanks for the info Peggy.

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Posted: 24 March 2008 08:18 PM   [ Ignore ]   [ # 25 ]
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moto1919 - 20 March 2008 08:54 AM

I still have not had a chance to call support yet. My work hours stink. Anyway I think my new stove may have a bad Combustion Blower because it has a growl like a bad bearing. So if I had to point my finger i would say it is not getting enough air to burn the pellets all the way.

if the blower is making noise as such and your work hours do not allow you to call in during our office hours, click here and fill out an online warranty request form http://www.englanderstoves.com/warranty/warranty-claim.html my staff will go over it and get you taken care of quickly. make sure you put a note oin the comment box about the incomplete burn and if you havce a daytime phone number we can reach you at to discuss it put it in there as well.

by the way , we are no longer open on saturday mornings. just 8-5 mon-fri

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Posted: 25 March 2008 09:44 AM   [ Ignore ]   [ # 26 ]
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Thank you so much mike. I work mon-sat 7-5 so this will work well.

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Posted: 15 April 2008 10:29 AM   [ Ignore ]   [ # 27 ]
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Thanks Mike and Englander. Once I was able tp talk to support they fixed me right up with a new combustion motor. i have installed the new motor and now have a clean burning stove. Thanks so much Guys!

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Posted: 20 April 2008 08:39 AM   [ Ignore ]   [ # 28 ]
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Being as I am having the clumping your having, makes me wonder if I need a new combustion blower.  What were the symptoms? IS there a way I can tell if mines working properly?

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Posted: 21 April 2008 09:11 AM   [ Ignore ]   [ # 29 ]
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My blower had a growl to it that I could hear while it was running. Their are other things that should be checked and tried before you replace the blower. Give them a call, they are very nice people and will fix you right up.

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Posted: 25 April 2008 09:05 PM   [ Ignore ]   [ # 30 ]
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I still get an incomplete burn of pellets building up, I have tried every setting to mankind on the control board and nothing helps, I think it is a factory defect on the ‘06 PDV’s and I think that englander should honor that with some type of fix. It almost seems like there should be more air blowing from the bottom of the burn pot not the top/sides. It’s not the type of pellets, I have burned 4 different brands this past winter and nothing makes a difference. Any ideas???

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Posted: 25 April 2008 10:16 PM   [ Ignore ]   [ # 31 ]
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spsjs - 25 April 2008 09:05 PM

I still get an incomplete burn of pellets building up, I have tried every setting to mankind on the control board and nothing helps, I think it is a factory defect on the ‘06 PDV’s and I think that englander should honor that with some type of fix. It almost seems like there should be more air blowing from the bottom of the burn pot not the top/sides. It’s not the type of pellets, I have burned 4 different brands this past winter and nothing makes a difference. Any ideas???

What did they say when you talked to them?

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Posted: 25 April 2008 11:00 PM   [ Ignore ]   [ # 32 ]
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spsjs - 25 April 2008 09:05 PM

I still get an incomplete burn of pellets building up, I have tried every setting to mankind on the control board and nothing helps, I think it is a factory defect on the ‘06 PDV’s and I think that englander should honor that with some type of fix. It almost seems like there should be more air blowing from the bottom of the burn pot not the top/sides. It’s not the type of pellets, I have burned 4 different brands this past winter and nothing makes a difference. Any ideas???

for the record , there is no difference in the englander 25-pdv from mid 2004 through the present in as far as the way air passes through the unit. also for the record , less than 1/2 of 1 percent of the 25-pdv units produced during 2006 had a reported air deficiency problem. you really need to talk to my techs if you havent already. if you have i’d be interested in what the corrective action they prescribed to you was along with a description of the setup of the unit and flue system.

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Posted: 30 April 2008 09:07 AM   [ Ignore ]   [ # 33 ]
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I dont beleave this but I had to use my stove because it is cold here in upstate ny and I now have clumping again. I am at a loss here at this point, is there something wrong with these stoves?

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Posted: 30 April 2008 08:50 PM   [ Ignore ]   [ # 34 ]
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I still think something might be up with your burnpot. Here is a pic of mine manufactured in 10/06. Jusy my $.02

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Posted: 30 April 2008 10:23 PM   [ Ignore ]   [ # 35 ]
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moto1919 - 30 April 2008 09:07 AM

I dont beleave this but I had to use my stove because it is cold here in upstate ny and I now have clumping again. I am at a loss here at this point, is there something wrong with these stoves?

can you describe this more?, my 25-pdv seems to burn into ash just fine (no pellets burned half way), however at the end when shut off for cleaning the burn pot has this forming of ash into what I would define like frosting or like when you hold dry snow in your hands......sort of

is that what you’re referring to?, not sure if this is normal or not and it might depend on the brand of pellets being used.....right now I’m testing the Turman hardwood premium.....burns good but leaves that formation in the burn pot.

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Posted: 01 May 2008 04:10 PM   [ Ignore ]   [ # 36 ]
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slvrblkk - 30 April 2008 08:50 PM

I still think something might be up with your burnpot. Here is a pic of mine manufactured in 10/06. Jusy my $.02

My englander burnpot is different than your picture. My air holes are in a straight line going across .......here is a modified shot of your picture showing what I mean..........I get a aweful lot of clumping too with mine.........Must clean it out as it’s ready to overflow the top of the pot twice a day. Got a little tech support from them & it’s better, but still more than I think should be there.

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Posted: 01 May 2008 06:28 PM   [ Ignore ]   [ # 37 ]
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I get a lot of ash in my burnpot in a 24 hour period and tried different brands of pellets without much difference between brands. Some just seem to leave more clinkers than others. The original poster of this thread, moto, has the larger burnpot hole on the topside of his pot. For some reason, that just doesn’t seem right to me. Just my $.02.

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Posted: 20 August 2008 11:34 PM   [ Ignore ]   [ # 38 ]
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ok, so can someone tell me, on a 2006 25pdv, what should all the settings be if I’m using an external thermostat.

The stove is in my basement and I ran the thermostat to my first floor.

What should the settings be for the bottom 3 buttons and the heat range to gain the maximum heat using a thermostat
Also, the plate inside the hopper, should that be open all the way or closed as far as it will go?

right now they are set to 3,4,1 with heat range on 8 and blower 9 and the plate is closed as far as it will go

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Posted: 21 October 2008 06:40 PM   [ Ignore ]   [ # 39 ]
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I have a 2007 model. I was on the phone with Englander more than an operator. My stove still b urns like crap and I have tried everything. They finally got sick of me calling and said there was nothing wrong with it. Funny, my brother has the same stove but a 2005 and loves it. He cant see why mine is junk either.

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Posted: 21 October 2008 08:13 PM   [ Ignore ]   [ # 40 ]
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xcr600man - 21 October 2008 06:40 PM

I have a 2007 model. I was on the phone with Englander more than an operator. My stove still b urns like crap and I have tried everything. They finally got sick of me calling and said there was nothing wrong with it. Funny, my brother has the same stove but a 2005 and loves it. He cant see why mine is junk either.

Could you elaborate on burns like crap with some pics or description?

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