Napoleon nps40 pellet stove problems starting up

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j-takeman

Posted: 02 September 2010 08:23 PM

[ Ignore ] [ # 23 ]

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Northwestern CT.

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Joined 2008-12-29

Further digging shows that it is using the same control as the Enviro EF2 called dial a fire. Its still made today. You really need to PM Rod. Hearthtools he’s the pro on those units.

It could be the power control part# W190-0019 but I am guessing here.

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bones1123

Posted: 02 September 2010 08:29 PM

[ Ignore ] [ # 24 ]

firestarter

western ma

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Joined 2010-03-31

how do i do that

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krooser

Posted: 02 September 2010 10:41 PM

[ Ignore ] [ # 25 ]

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bones1123 - 02 September 2010 08:29 PM
how do i do that

PM Rod at Hearthtools… Hearthtools is his screen name here…

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80% of all stove problems are caused by a dirty stove!

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geek

Posted: 03 September 2010 07:51 AM

[ Ignore ] [ # 26 ]

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Central CT

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bones1123 - 02 September 2010 08:08 PM
we bought it brand new 2 years ago

did you check and make sure the warranty has not expired as of yet? Also, if you were having these issues at the end of the season (within the warranty period…) i wonder why you didn’t approach the dealer who sold it to you, if you bought it from a dealer….

Aside from this issue how reliable has this stove been ?

EDIT: i just saw you bought it in June 08, so electronics warranty is over.
.

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Napoleon NPS45 with Skytech 3301 P2 T-stat - 1st Floor. Installed Oct. 8-2010…

Quadrafire Santa Fe - basement. Installed Oct. 22-2009.
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j-takeman

Posted: 03 September 2010 07:56 AM

[ Ignore ] [ # 27 ]

Fire God

Northwestern CT.

Total Posts: 9438

Joined 2008-12-29

Make sure you are logged in.

Click this link:

http://www.hearth.com/econtent/index.php/forums/that/545/

On the lower left column you will see PM button. Left click the botton. New page loads.

Type a message and header. Then send it along to him.

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bones1123

Posted: 03 September 2010 08:44 AM

[ Ignore ] [ # 28 ]

firestarter

western ma

Total Posts: 12

Joined 2010-03-31

we tried contacting the napoleon company and they said 1 year electricial warranty, it has been good until this problem

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