Hearthlist Digest #310 - Thursday, June 3, 1999
 
gas logs-millivolt valves
  by "tony" <apalm@webtv.net>
Remote Problems
  by "Craig Issod" <webmaster@hearth.com>
 

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Subject: gas logs-millivolt valves
From: apalm@webtv.net (tony)
Date: Thu, 3 Jun 1999 11:29:51 -0400
 
Do any of you have trouble with millivolt (remote) valves?  It seems as
if every time we sell a gas log with remote capability we get callbacks,
so we try to steer the customer to manual valves, which are trouble
free.
Other than recommending no more than 20 feet of wire to a wall switch,
there doesn't seem to be anything else we can do to anticipate a
problem.  We also get a lot of bad (Skytech) remotes.
Tony Palmer
 
 
 
 

(back)
Subject: Remote Problems
From: Craig Issod <webmaster@hearth.com>
Date: Thu, 3 Jun 1999 14:09:30 -0400
 
These are usually fairly easy to diagnose....HearthNet gets a lot of
questions about wall  thermostats not working.
 
Using your manual for exact instrucions, it is easy to jump the valve at
the appliance...then check the thermopile millivolt output.
 
Chances are if these check out, the valve is fine.
 
The problem is then in the wire/thermostat/connections/remote control.
 
We've had bad thermostat wire, nails through the wire, bad connections and
all the rest...but these are easier to fine after you are assured that the
valve is good.
 
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Craig Issod             HearthNet at http://www.hearth.com
Webmaster@hearth.com    Everything your Hearth Desires
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