
Satisfaction Ratings from 1 (best) to 5 (worst)
Satisfaction with unit=5-poor service
Satisfaction with dealer=4-not really pleased
Satisfaction with manufacturer=5-poor service
Other Information about the Home and Stove
Room Size (Square feet): | House Size:
Bought in 2006 , Price Paid: $$1900
Location : Salida , CO , USA - Email of Reviewer: mkunk@amigo.net
Purchased from: Fireplace Retail Store - Sound Energy
Likes:
Dislikes: If stove is placed on automatic thermostat setting, firebox/ignitor basket must be cleaned out one to two times daily. If not cleaned out, pellet ash accumulates over ignitor. Ignitor is not located outside firebox, so it gets blinded with ash.
On manual setting, if stove is used more or less continuously for 36 hours and firebox is not cleaned out, pellets will back up pellet shoot and jam augur.
Comments: Augar clogs way to easily, stove can be very difficult to light compared to a Quadra Fire model which uses a much more powerful ignitor. Ash is not blown out of firebox like Quadra Fire. Lastly local, state, and national support from Magnum was atrocious.
* Dates that reviews were submitted were not recorded prior to Nov. 2004