
Satisfaction Ratings from 1 (best) to 5 (worst)
Satisfaction with unit=4-not really pleased
Satisfaction with dealer=4-not really pleased
Satisfaction with manufacturer=4-not really pleased
Other Information about the Home and Stove
Room Size (Square feet): | House Size: 1628
Bought in 2007 , Price Paid: $3500.00
Location : Middletown , CT , USA - Email of Reviewer: cboutin@snet.net
Purchased from: Fireplace Retail Store -
Likes: Great looking stove. Nicest one we have seen. We like the simplicity of the stove.
Dislikes: We are not getting the results we thought we would get for a 40,000 BTU stove which is what the stove was rated at when we purchased it. Now after many complaints, we are told that the BTU's were rerated by the Manufacturer to a 34,000 BTU stove. No wonder we aren't getting the results and had we known the rerating blunder at the time of purchase, we would have purchased a stove that had a higher BTU rating. Has anyone else been told of this BTU rerating?
Comments:
* Dates that reviews were submitted were not recorded prior to Nov. 2004