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Satisfaction Ratings from 1 (best) to 5 (worst)
Satisfaction with unit=5-poor service
Satisfaction with dealer=4-not really pleased
Satisfaction with manufacturer=4-not really pleased
Other Information about the Home and Stove
Room Size (Square feet): | House Size: 1600
Bought in 2007 , Price Paid: $2100
Location : , NH , - Email of Reviewer: m m m n a @ techemail.com
Purchased from: Fireplace Retail Store - Abundant Life
Likes: Beautiful stove, seals well, lovely glass front doors.
Dislikes: VERY tiny ash pan, VERY difficult to start quickly (from cold it takes 20 minutes or more to get to a reliable burn, needing attention every few minutes), interior baffle failed in just under 1 1/2 heating season. Air control is VERY difficult to adjust through out its WHOLE range and often adjusts itself randomly. Inappropriately rated for 80,000 BTU, inappropriately sold for 1600 square foot house.
Comments: Skip this stove, it is not all of what it is claimed to be.
When they say 80,000 BTU (I'm serious here), they really meant closer to 40,000 BTU. When the dealer says 1500 square feet, they should be saying 1000 square feet if a ranch style, 1200 square feet if installed on the bottom of a two story. When they said "Lifetime Guarantee", they meant only if you burn kiln dried hardwoods (the dealer told me they will void the warranty if I burn too much pine or any alternative fuels).
Really, skip this stove, this isn't even funny.
* Dates that reviews were submitted were not recorded prior to Nov. 2004