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Satisfaction Ratings from 1 (best) to 5 (worst)
Satisfaction with unit=2-generally happy
Satisfaction with dealer=5-poor service
Satisfaction with manufacturer=1-very satisfied
Other Information about the Home and Stove
Room Size (Square feet): | House Size: 2000
Bought in 2005 , Price Paid: $2549.00
Location : Taunton , MA , - Email of Reviewer: bkmjsanders@verizon.net
Purchased from: Fireplace Retail Store - Ash Away
Likes: I am very happy with the unit. It is very low maintenance and pretty easy to clean. It's very attractive and heats the entire house comfortably.
Dislikes: The dealer is horrible. Never returns phone calls. The owners manual for the stove does not disclose some of the important areas to clean, advising an annual professional cleaning.
Comments: Ash Away and Fireplace Showcase have been completely useless. pelletsdirect.com are fantastic. Great pellets, excellent service.
* Dates that reviews were submitted were not recorded prior to Nov. 2004