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Satisfaction Ratings from 1 (best) to 5 (worst)
Satisfaction with unit=2-generally happy
Satisfaction with dealer=2-generally happy
Satisfaction with manufacturer=3-OK, not too bad
Other Information about the Home and Stove
Room Size (Square feet): 200 | House Size: 2100
Bought in 2010 , Price Paid: $2300
Location : Eau Claire , wisco , USA - Email of Reviewer: mpm98@wwt.net
Purchased from: Fireplace Retail Store - American Home
Likes: Large firebox, can really be loaded for the night. Heats the whole home down to below 0 degrees. Uses 40 percent less wood than old fireplace and cut my LP backup use in half. Very nice looking unit, glass stays clean with a hot fire.
Dislikes: Had to replace fan (Rattle). Air intake booster works poorly.Took over 6 months to get parts, can't even call Vermont Castings (have to go through dealer). Takes to long for fan to kick in. Loud fans.
Comments: Picked out this unit for the large firebox and glad we did. We have poor draw but we live behind a hill. Can only be loaded when it gets down to coals (or it smokes house)and then can use only one door. This is a pure heating machine as its usually very warm in the house. We leave it burn usually 24 hrs a day. We disconnectd fan thermastat and just leave that run about med speed. Installer was great but getting parts from manufacturer sucked. Wood and LP savings (and got the $1500 tax credit) will pay for this unit in about 4 years.
* Dates that reviews were submitted were not recorded prior to Nov. 2004