I need to appologise for my post. It was done out of frustration and I gave so little background info that it made me sound like a 7 year old that didn't get what they wanted for Christmas. I won't go through and quote posts but I will try to give some better info. We researched pellet stoves in general for about a year before deciding on the one we have. I read on this forum as well as others and decided that if the Heatilator was nothing more than a Quad in different skin then it would be the best choice for us with the budget we had to work with. My parents have a Quad and love it. We have received good response from the service department as far as general help goes but they have failed to figure out why the stove does what it does. They have been here 6 time total. If some one here has some information about what I can do to make it work as it should I would love to hear it. Flame height is adjusted perfectly. I have a single hash mark on the fuel rod and several hash marks inside the hopper next to the fuel rod so I have a reference of what I have done when I adjust it. I have used only one kind of pellet as I didn't see what good it would do to change pellets mid season when trying to diagnose a functionality issue.
As for the living trees.....they were scheduled to be taken down to make room for a mining operation that we started here at work. There are 2 more just like them that I have to take down. It's better I get it for fire wood instead of the mining company taking them down with a 345 CAT and throwing them on a burn pile. I have 10+ face cords of white oak, 7 face cords of ash (removed from my parents building lot when they built there house), 10 face cords of sugar maple (removed to make room for a road here at work), 2 face cords of Elm (taken from a tree in a tree row between 2 fields that were turned into one field) and countless amount of red maple (no reason to cut it other than for firewood), cut and split for next year. I may not be a pellet stove master but growing up burning wood and spending the last 15 years burning wood outside of living with mom and dad has given me at least a little experience in that department. I have never paid for wood. I have cut every bit of it myself. The saw pictured is just a Stihl 440 with a 32" bar. It also wears a 20" bar for limbing, bucking and it even does some milling with both bars. The 075AV come out when things get serious.
This one I will quote. Did you know that there are places outside the internet to ask questions and try to solve your problems?
There is a crap load of info and people on here that are invaluable but the same thing exists here in the real world where I can have a conversation face to face with some one
that might very well know just as much as some one on here. Now your going to say "If there advice is so good, how come your pellet stove still doesn't work?" Well, maybe some day it will. It's like going to an automotive forum and asking why your car is making a clicking sound in the left rear of the car. Some times the problem needs to be seen and heard first hand, otherwise your taking shots in the dark.
I hope that I have not offended any of you with my original post or this one.
