Pellets won't feed after cleaning Harman

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Just curious - did the dealer charge you for his help?
My husband asked what he owed him and he said "give me what you think is fair" he realized he had no cash and only the debit card and told him he was going to the bank and the guy said "just drop me off $10 when you are back in town". They are nice people just don't like housecalls very much hence the $100 service call. They won't charge the service call if you bring the stove to them. I just don't know that it's worth all the work of unhooking the stove and loading it then unloading. The guy fixed it while it was still on the back of our truck in 7 degree weather. We will be giving him a tip!
 
My husband asked what he owed him and he said "give me what you think is fair" he realized he had no cash and only the debit card and told him he was going to the bank and the guy said "just drop me off $10 when you are back in town". They are nice people just don't like housecalls very much hence the $100 service call. They won't charge the service call if you bring the stove to them. I just don't know that is't worth all the work of unhooking the stove and loading it then unloading. The guy fixed it while it was still on the back of our truck in 7 degree weather. We will be giving him a tip!

That's awesome. There are some terrific winter brews out now. You could probably still find some Great Lakes Christmas Ale out your way and that would be a great 'tip'. That stuff is fantastic!
 
Nice of the dealer to help you out like that. He does deserve a tip!
Enjoy the heat, it's getting to the single digits here tonight.
 
Not that it matters to the OP at this point, but I wanted to correct some bad info I posted regarding the slide plate removal.

Due to my slide plate being bound so tightly, I assumed loosening the bolt that secures the arm to the shat was required to remove the plate. This is incorrect. All that needs to be done is to ensure the actuator bearing is clear of the arm. This will allow the arm to move freely thus facilitating the removal of the slide plate.
 
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