Eco teck ravelli francessa

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How did the cleaning go? Are you back to a well burning stove?

No not even I took the fan out clean the blades the ash pan I even took the exhaust tip out cleaned that out still the same I am so fed up with it I just wanna get rid of it had a hard time taking it apart the screws are real weak and not made of the best materials I think I wouldn't recommend this stove to anyone I don't know what I am gonna do with the stove I contacted ravelli directly and they told me that the warranty was up so they can send a technician but I would have to pay seem to be my only option also seen that there's a few complaints for this model of stove with consumer protection seem to be the stove it self
 
If clean, they burn well. Yeah the screws are lousy - bought some new ones from Menards (stainless metric phillips head). Did you open the inspection ports (silver colored rectangular plates with orange silicone gaskets) and vacuum/brush as far as you can reach inside in all directions? The exhaust path is the important part of cleaning these....

I think Imacman mentioned paying a dealer who is familiar with this stove to do a deep clean while your watching so you can learn how to do it $200 +/- from others comments on the forum.
 
If clean, they burn well. Yeah the screws are lousy - bought some new ones from Menards (stainless metric phillips head). Did you open the inspection ports (silver colored rectangular plates with orange silicone gaskets) and vacuum/brush as far as you can reach inside in all directions? The exhaust path is the important part of cleaning these....

I think Imacman mentioned paying a dealer who is familiar with this stove to do a deep clean while your watching so you can learn how to do it $200 +/- from others comments on the forum.

I didn't get to do tha after the screws acted up I didn't wanna damage them further I did take out the screws from one of the ports but the actual plate it self did not come out it was stuck together I didn't wanna pry it open cause I don't know if you can get parts for these stove thanks alot ill try it again and see also I try taking the fire brick apart but the nut got rounded cause of the heat so I can't get that part out to clean behind the fire brick
 
Remember, all the screws are metric. You will have trouble if you try to use English size tools. Also, you need a good quality (hardened steel) metric allen key for the allen socket screws. The quality of the stoves hardware is fine...you need to use the correct tools.

You won't hurt anything by prying the clean-out plate off (after removing the two screws), using a large flat-blade screwdriver. Mine were stuck on like that too. The plate is thick metal, it won't bend, just be careful not to damage the re-usable orange silicon gasket

The fact that the stove burned good for you, and then after burning alot of pellets it has problems clearly says it needs to get cleaned out. There is nothing wrong with the stove...just dirty.
 
Remember, all the screws are metric. You will have trouble if you try to use English size tools. Also, you need a good quality (hardened steel) metric allen key for the allen socket screws. The quality of the stoves hardware is fine...you need to use the correct tools.

You won't hurt anything by prying the clean-out plate off (after removing the two screws), using a large flat-blade screwdriver. Mine were stuck on like that too. The plate is thick metal, it won't bend, just be careful not to damage the re-usable orange silicon gasket

The fact that the stove burned good for you, and then after burning alot of pellets it has problems clearly says it needs to get cleaned out. There is nothing wrong with the stove...just dirty.

Ohh ok thanks ill try it I really did use the right tools for it but will Deff try again thanks alot for your advice it's really appreciated
If clean, they burn well. Yeah the screws are lousy - bought some new ones from Menards (stainless metric phillips head). Did you open the inspection ports (silver colored rectangular plates with orange silicone gaskets) and vacuum/brush as far as you can reach inside in all directions? The exhaust path is the important part of cleaning these....

I think Imacman mentioned paying a dealer who is familiar with this stove to do a deep clean while your watching so you can learn how to do it $200 +/- from others comments on the forum.

What's Oak?
 
The quality of the stoves hardware is fine...you need to use the correct tools.

I agree with everything but the above statement - had the correct tools T10 & T15. More than one screw stripped. May have changed hardware on subsequent years of stove production mine was assembled Aug 2006 for 2007 model. What date's on yours?

What's Oak?
Veee85 - note the metric fitting size above for the screws. Bolts on inspection ports are size 8. Keep my screw bits and small wrench in a seperate place near the stove. Learned the hard way that kids and hubby do not always return tools to their proper place so I'm a closet tool hoarder;lol

The OAK stands for outside air kit. Provides an external source of air for combustion to burn pellets not rely on air from inside the house. New houses can be very airtight and can starve the pellet stove of necessary air; older houses will have draft spaces around windows, doors, sill plates etc that will allow cold air to be pulled through to fulfill that air requirement. Why use already warm air from inside to throw out the exhaust pipe when you can pipe in cold air for that purpose.
 
Thanks, all...this is great as I've been looking to fill in some knowledge gaps before I do a thorough clean of my Francesca for the first time. I have a question about lubrication. (Stop snickering...I mean for the STOVE and you know it!) The manual just says "lubricate" but no recommendations on the lubricant. I've been planning on using 3-in-1 blue or CRC dry graphite spray as appropriate. If that will damage the stove, I'd appreciate being corrected. Thanks!
 
Thanks, all...this is great as I've been looking to fill in some knowledge gaps before I do a thorough clean of my Francesca for the first time. I have a question about lubrication. (Stop snickering...I mean for the STOVE and you know it!) The manual just says "lubricate" but no recommendations on the lubricant. I've been planning on using 3-in-1 blue or CRC dry graphite spray as appropriate. If that will damage the stove, I'd appreciate being corrected. Thanks!


Hey if you find out what kind lubricant can you please let me know what kind and where to lubricate. As far as cleaning don't be scared to take your time and take everything apart I found out that you really done have to take out the sides unless you want to clean out the fan but the beat thing to do is take out the firebrick and vacuum behind them rigorously that makes all the diff I was having a hard time with mines becarefull loosing screws they're not made if the best material but you can replace them I went to Home Depot and got couple that fit also if you have someone to help you it would be so much easier if you do take the sides out dont be scared everything comes apart you can take out the blower fan also clean that out I found alot of pellets behind there and clean the air intake too take your time and clean everything and put it back together
 
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