Mt. Vernon installed - now working 2 days later after some "issues"

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I am now in business. Installer came out, replaced the sensor and it works.
 

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John97 said:
I am now in business. Installer came out, replaced the sensor and it works.

Looks great!! Enjoy!!
 
Nice. On Christmas Eve too...... Merry Christmas. You have a loving Wife, to get get you such a nice present. Very Lucky Man......

Congratulations and Enjoy the Heat from that Monster!!!!! ;-P

Id be keeping that Tech/Service guys #. He seems like a stand-up person to be willing to do what he did on a day like today. Hope he gets what he wants for Christmas too (Maybe a Day Off?- LOL).
 
Thanks all. I had the thermostat set to 75 and it just shut down after running for about an hour and a half.
 
I would have been livid! At least your installer was professional and conscientious, unlike mine was.

Thanks to everyone in this forum over the years, I was able to correct all of his mistakes.

Good luck and I hope your stove is up and running by Christmas.
 
Thanks again for the positive replies. I am waiting for it to kick back on again. :) I actually vacuumed it out already.
 
So glad it's working now. It looks great. Merry Christmas to you and your wife!
 
magentaman said:
John97 said:
I actually vacuumed it out already.

Yup, he is one of us and his stove has only worked for a few short hours!

Yep... Very 1st day.... Very 1st Fire....

It only gets worse............. ;-P
 
DexterDay said:
magentaman said:
John97 said:
I actually vacuumed it out already.

Yup, he is one of us and his stove has only worked for a few short hours!

Yep... Very 1st day.... Very 1st Fire....

It only gets worse............. ;-P

So true so true. Glad its up and running, enjoy!!
 
dw06 said:
DexterDay said:
magentaman said:
John97 said:
I actually vacuumed it out already.

Yup, he is one of us and his stove has only worked for a few short hours!

Yep... Very 1st day.... Very 1st Fire....

It only gets worse............. ;-P

So true so true.

Yep, He's gonna fit in fine with us pellet nuts here! ;-)
 
Glad it all worked out. What kind of pellets are you running ?

You guys in PA have all kinds of good choices.
 
Congrats on the stove and good to see its up and running. Enjoy and have a warm & safe holiday...
 
Thanks guys.

I feel warmer than I ever have in this house. Granted, it's not terribly cold today - but the chill I've always felt is gone.

I am burning C&C Smith Lumber's Wood Pellet Company pellets. I bought 3 tons. Going to get a half-ton of Great Americans as well.
 
Now that. the issue is resolved and your up in running, do you still consider it an epic fail?
 
Understandable frustration. Good dealers ought to see all of that stuff coming, counsel the customer through it.. extra charges and all (it is an opportunity for more profit) then work with the contractors for total customer satisfaction.

After it's all over, you'll find you got a great stove and you will be loving the new addition.

PS really classy looking unit, if it works anywhere as good as it looks you'll be warm and stylin'!
 
smoke show said:
Now that. the issue is resolved and your up in running, do you still consider it an epic fail?

Yes. ;)
 
Congrats. May it bring you many warm days and nights
 
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