After a very frustrating few weeks of dirty burns, burn pot filling in 6 hours,and multiple full cleanings, I have come to the conclusion that bad pellets are to blame. Part of the problem is that in heat settings 1 or 2 everything is fine. When more heat is needed and I raise the fuel feed to 4 plus, within 6 hours the burn pot fills up. I have increased the low burn air from the factory setting of 3 to 4 and 5 with no success. As the burn pot becomes full, I hold the air on temp button to rotate the stirrer until the ash is pushed through the burnpot and the fresh pellets are ignited. This process goes on every few hours.
I changed the lower button settings to 3-4-3. The first button increases fuel feed, the second increases the amount of air, and the last increases the cadence of the stirrer. This last change has been the difference. This setting doesnot allow the burnpot to fill and keeps the ash buildup to nil. On the current settings of 3-4-3 and heat setting of 4 and fan at 7, I am getting 650 degree temperature readings from the burnpot and 390degreesfrom degrees from the air grill. I hope this helps any other englander owners.
I changed the lower button settings to 3-4-3. The first button increases fuel feed, the second increases the amount of air, and the last increases the cadence of the stirrer. This last change has been the difference. This setting doesnot allow the burnpot to fill and keeps the ash buildup to nil. On the current settings of 3-4-3 and heat setting of 4 and fan at 7, I am getting 650 degree temperature readings from the burnpot and 390degreesfrom degrees from the air grill. I hope this helps any other englander owners.