Lowes Pellet Buying Nightmare

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Remember to use your military discount (if active or retired) at Lowes or HD.
Both stores are staffed by slack jawed troglodites but 10% off is worth the hassle.
 
Lowes and HD are just like any other big box store. They vary tremendously from town to town, depending on the management and quality of workers. To say that all Lowes suck (or all Home Depots, or Best Buy, or Petsmart, or whatever) is a bit unfair. And they change from year to year. Our Lowes started out as a smaller store when it was first built in the early 90's, and relocated to a huge stand-alone location several years later. Service has been up and down. One time I remember buying a load of plywood (or was it drywall?) and I literally could not get anyone to help me load it into my truck, even after asking several times. Terrible service. But in the past couple years, I've seen a big improvement in their customer service. Probably something to do with the Home Depot that opened about 15 miles down the road :)

I do try to always deal local when I can, though - for plumbing, electrical, auto parts, I use local businesses. Same for my John Deere and Honda parts and service, I always use my local JD dealer. That's just more of a personal thing though, I've always liked supporting local businesses, farmers markets, etc whenever it's possible.
 
bcb1 said:
Lowes and HD are just like any other big box store. They vary tremendously from town to town, depending on the management and quality of workers. To say that all Lowes suck (or all Home Depots, or Best Buy, or Petsmart, or whatever) is a bit unfair. And they change from year to year. Our Lowes started out as a smaller store when it was first built in the early 90's, and relocated to a huge stand-alone location several years later. Service has been up and down. One time I remember buying a load of plywood (or was it drywall?) and I literally could not get anyone to help me load it into my truck, even after asking several times. Terrible service. But in the past couple years, I've seen a big improvement in their customer service. Probably something to do with the Home Depot that opened about 15 miles down the road :)

I do try to always deal local when I can, though - for plumbing, electrical, auto parts, I use local businesses. Same for my John Deere and Honda parts and service, I always use my local JD dealer. That's just more of a personal thing though, I've always liked supporting local businesses, farmers markets, etc whenever it's possible.

Very much agree, but if allowed, would like to also state that those workers in the big box stores are also you neighbors, and they too are buying things and paying taxes. Also, that big box store is getting taxed at amounts that would scare most of us. Also, I know our local Walmart is always making donations to community functions. What I don't know, is do the box stores offer employee benefits. I don't know of any of the Mom and Pop stores here that offer any benefits beyond an employee discount. One store was allowing free meals for his employees, but when the state got wind of that, that benefit had to come to an end. Same thing happened with gift certificates. The state insisted they be included as wages so taxes could be collected on the value.
 
save$ said:
bcb1 said:
Lowes and HD are just like any other big box store. They vary tremendously from town to town, depending on the management and quality of workers. To say that all Lowes suck (or all Home Depots, or Best Buy, or Petsmart, or whatever) is a bit unfair. And they change from year to year. Our Lowes started out as a smaller store when it was first built in the early 90's, and relocated to a huge stand-alone location several years later. Service has been up and down. One time I remember buying a load of plywood (or was it drywall?) and I literally could not get anyone to help me load it into my truck, even after asking several times. Terrible service. But in the past couple years, I've seen a big improvement in their customer service. Probably something to do with the Home Depot that opened about 15 miles down the road :)

I do try to always deal local when I can, though - for plumbing, electrical, auto parts, I use local businesses. Same for my John Deere and Honda parts and service, I always use my local JD dealer. That's just more of a personal thing though, I've always liked supporting local businesses, farmers markets, etc whenever it's possible.

Very much agree, but if allowed, would like to also state that those workers in the big box stores are also you neighbors, and they too are buying things and paying taxes. Also, that big box store is getting taxed at amounts that would scare most of us. Also, I know our local Walmart is always making donations to community functions. What I don't know, is do the box stores offer employee benefits. I don't know of any of the Mom and Pop stores here that offer any benefits beyond an employee discount. One store was allowing free meals for his employees, but when the state got wind of that, that benefit had to come to an end. Same thing happened with gift certificates. The state insisted they be included as wages so taxes could be collected on the value.

I remember hearing about that. The owner of some Subway stores in Maine was being charged for back taxes on free meals he provided to his employees. This was about 5 years ago. Not good publicity for bureaucracy in Maine but when is it ever (good that is). That old saying may be true in Maine: "No good deed goes unpunished."
 
rkshed said:
Remember to use your military discount (if active or retired) at Lowes or HD.
Both stores are staffed by slack jawed troglodites but 10% off is worth the hassle.

Some HDs no longer honor the military discount. Best to check first.
 
save$ said:
bcb1 said:
Lowes and HD are just like any other big box store. They vary tremendously from town to town, depending on the management and quality of workers. To say that all Lowes suck (or all Home Depots, or Best Buy, or Petsmart, or whatever) is a bit unfair. And they change from year to year. Our Lowes started out as a smaller store when it was first built in the early 90's, and relocated to a huge stand-alone location several years later. Service has been up and down. One time I remember buying a load of plywood (or was it drywall?) and I literally could not get anyone to help me load it into my truck, even after asking several times. Terrible service. But in the past couple years, I've seen a big improvement in their customer service. Probably something to do with the Home Depot that opened about 15 miles down the road :)

I do try to always deal local when I can, though - for plumbing, electrical, auto parts, I use local businesses. Same for my John Deere and Honda parts and service, I always use my local JD dealer. That's just more of a personal thing though, I've always liked supporting local businesses, farmers markets, etc whenever it's possible.

Very much agree, but if allowed, would like to also state that those workers in the big box stores are also you neighbors, and they too are buying things and paying taxes. Also, that big box store is getting taxed at amounts that would scare most of us. Also, I know our local Walmart is always making donations to community functions. What I don't know, is do the box stores offer employee benefits. I don't know of any of the Mom and Pop stores here that offer any benefits beyond an employee discount. One store was allowing free meals for his employees, but when the state got wind of that, that benefit had to come to an end. Same thing happened with gift certificates. The state insisted they be included as wages so taxes could be collected on the value.

To answer your ?? do big box stores offer benefits, yes they do. I worked part time at HD a few years ago and had holiday pay vacation pay and if I need retirement plan, insurance ect... I thought this was pretty cool for a part timer, usually all you get is a pay check.

I stopped buying pellets at the big boxes as most newbies are finding out they stop carrying pellets in Feb. out come the lawn mowers grass seed ... I buy from the local stove shop = sometimes better prices than big box, quality pellet locally produced and they help me load them on my truck. It works for me
 
DV said:
I stopped by home dee pot today and asked if they had pellets. First guy says " whats that?" so he asks another guy and he says " no " So I leave out the side entrance and drive by 3 pallets of stove chow. Pretty hideous.

I went to HD one day this past fall in search of pellets. I asked two workers there if they could direct me to the wood pellets. The first guy looked puzzled and the other guy said follow me. I followed him down one aisle and he pointed at some biscuits for wood working.

Those would be some expensive, auger jamming "pellets".
 
The regular man in the dept that sells pellets at Lowes, Augusta Me told. Me they carried pellets all last year and intend to keep them in stock all of this year. At least one of those brands is from a local plant, Maine Choice. I could get those and use my veteran's discount, but I still prefer MWP from SIB.
 
mfglickman said:
jrsdws said:
This Lowes doesn't do the "contractor pack" on a ton of pellets...it's just flat out $3.99/bag. I was fully expecting them to give me crap about the coupon but not at all. I'm with you on pretty much all of these places, but have gotten great customer service at HD overall. I'll still stick Lowes with multiple 10% coupons, though, and build my stash. :coolgrin:


I am jealous of y'all finding ANY pellets for $3.99/bag. Lowe's here has North American for $5.XX/bag, HD does not seem to have any at all, and the mom and pop shops charge $6/bag no matter the brand...

Dude look where he's from Illinois, that and Ohio are giving away everything cause it's a almost poverty level for most people living out there, record no job's and half the houses are foreclosed
 
Pellet-King said:
mfglickman said:
jrsdws said:
This Lowes doesn't do the "contractor pack" on a ton of pellets...it's just flat out $3.99/bag. I was fully expecting them to give me crap about the coupon but not at all. I'm with you on pretty much all of these places, but have gotten great customer service at HD overall. I'll still stick Lowes with multiple 10% coupons, though, and build my stash. :coolgrin:


I am jealous of y'all finding ANY pellets for $3.99/bag. Lowe's here has North American for $5.XX/bag, HD does not seem to have any at all, and the mom and pop shops charge $6/bag no matter the brand...

Dude look where he's from Illinois, that and Ohio are giving away everything cause it's a almost poverty level for most people living out there, record no job's and half the houses are foreclosed

DUDE your stereotyping. You're from Ct where all the Wall Street fat cats live. Sorry !! Just had to throw that back at you. I realize that Ohio and Illinois are fly-over country, but we aren't all destitute.
 
I forgot to add Michigan is even poorer than Illinois!!, messin with ya!, hope all you guys with the good deals all the best luck and wealth in the future!!
 
Pellet-King said:
I forgot to add Michigan is even poorer than Illinois!!, messin with ya!, hope all you guys with the good deals all the best luck and wealth in the future!!
That's OK. Some day fresh water will be selling for $10 a gallon. We'll build a big dam at the east end of Lake Erie and you'll come beggin' us. :)
 
Pellet-King said:
I forgot to add Michigan is even poorer than Illinois!!, messin with ya!, hope all you guys with the good deals all the best luck and wealth in the future!!

Ohio. Home of the $175/ ton Somersets!!!

Not all of us are broke..... At least the ones who have a little, seems like its a lot. ;-P
 
Wow, I guess we are all kind of hurting, no?

But I'm an optimist, for at least the governments' are letting us use some of their money, no?

Pellets or food, hmm me likey pellets, for its good for my diet plan. ;-P

1D
 
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