Press-to-Log Wood Pellets manufactured by Lignetics

If you want a very hot burning and very low ash wood pellet, I can only recommend Press-to-Logs made by Lignetics. They burn super clean and is the best pellet I have ever used. Unfortunately, their marketing division is about as tuned into selling pellets as someone who cares less if they have a company or a job tomorrow. On their web site they list several stores that sell their pellets. Most have never carried their pellets and have never sold pellets. Since they only sell to large distributors, they are selling their-self short on the profit front. It is a shame that such poor customer service and misinformation will probably lead to their eventual business failure. Home Depot has sold their pellets but only early in the heating season. Then they substituted the brands that are worthless, burn dirty, cause fire-pot clunkers to form, and require daily cleaning to keep the fire-pot draft flowing. I find no comfort in babysitting pellet stoves due to poor quality pellets that are labeled falsely as "Premium Pellets". The Press-to-Log Pellets were selling at Home Depot for just under $4 a bag. This is reasonable and about what good pellets should be costing. Word of mouth travels fast and I can say this, if retailers keep gouging the public, they will hot have customers buying inferior wood pellets in years to come. Yesterday, Home Depot tells me they have no pellets to sell. On top of that, about half-way through the heating season, Home Depot refused to sell me anymore Press-to-Log Pellets unless I wanted to buy them by the ton. Back then I did not have the money to buy them by the ton. I was buying 21 bags at a time. What Home Depot was banking on was me buying these real dirty burning clunker forming pellets instead. I walked out of the store, came back every week to check for Press-to-Log Pellets and received the same song and dance policy. Bottom Line, Home Depot has lost me as a customer along with my friends that bought there. I find it strange that around the time when income taxes are being prepared, the cost soars and the junk really comes out on the shelves, as well as store policy changes that are not to my liking. It is my money I spend that pays every employee's paycheck, and if they are not going to respect that, I will shop elsewhere for all products of my needs. Your employees have no idea what a good quality pellet is, and in fact, they say they are all the same, Premium Quality. If it was their pellet stove that they paid several thousand dollars for, and they used these inferior pellets in the stove, they would not be selling these junk substitutes at all. Empire Pellets manufactured in LaFargeville, NY are not too bad and burn pretty clean as well as producing pretty high heat. At $235 a ton, they are not the cheapest, but they are truly Premium Quality as marked. I bought a ton today direct from the manufacturer there and so far, no clunking of the fire-pot. I was impressed with their honesty and taking the time to discuss with me my concerns for having a good quality pellet that remains that way year after year, purchase after purchase. I care enough about the superior quality of Press-to Log Pellets that I am going to attempt to speak with those in a much higher position that can clean up the bad taste they are leaving, and hopefully get them to see my view point as a consumer.