Really upset with chimney sweep, made a mess!

Wipe everything down with a damp cloth and have your floors/furniture shampoo cleaned and send the bill to the chimney sweeping company.

Or maybe they can arrange for this to happen for you.

I suggest first considering what not to do: don't touch or use any kind of liquid cleaner on any soft surface (drapes, upholstery, etc.). I'd try to rig some sort of standoff on the vacuum cleaner nozzle, so it won't touch these surfaces except with something sharply pointed, so it'll exert suction without smearing.

Even better, contact a professional disaster cleanup company and let Dean's pay for it. (Our dry cleaning company has a separate disaster cleanup division that deals with flood damage, soot damage, etc.)

I've had this same thing happen to me when the filter on my shop vac slipped off and I had no idea what was going on since I had my head in the fireplace and was wearing a respirator. When the cloud of soot got so bad that I was tasting it through the respirator and my goggles were so filmed over that I could barely see I shut off the vac and discovered the house was full of a cloud of soot! Fortunately, my wife was at work, so I at least didn't have to deal with that end of it right off the bat. I was also fortunate that we have a whole house attic fan. I immediately opened the doors and windows and turned on the fan. Even though it was only 40 degrees outside I figured it was my best option. As I had hoped within about 15 minutes the house had cleared and I was only left with a film of soot covering most every thing in the living room, dining room, and kitchen. I had shut our cats up in our bedroom while I was cleaning the chimney, so that room got saved.

I next got out our regular vacuum cleaner that has a HEPA filter and took my time vacuuming everywhere I could get to. That did a pretty good job getting the soot up. On the hard surfaces, like in the kitchen, I just used a damp cloth and rinsed it often. Months later I was still seeing soot in places where I hadn't gotten to (like behind a chair I didn't move for instance). I must have done a pretty good job because my wife didn't say anything when she got home. The only comment she made was about all the soot in the bathtub when she took a shower. The shower curtain had been closed and I didn't think to look behind it!

As others have said, hopefully the chimney cleaning company has insurance and will step up and arrange to have your home professionally cleaned.

sorry about the bad experience. I'm one of those anal nuts that has to be there when the flue is getting cleaned. ( I also pump my own gas at full serve gas stations) My thinking is making sure its done right the first time, having been burned many times before.

I wouldn't touch any of it until the outfit you're dealing with says they've done what they're gonna do. It's their responsibility and it sounds like they understand that. Give them a chance, but don't share the responsibility with them, and don't let them forget they owe you until it's cleaned up to your satisfaction. Rick

fossil said:

I wouldn't touch any of it until the outfit you're dealing with says they've done what they're gonna do. It's their responsibility and it sounds like they understand that. Give them a chance, but don't share the responsibility with them, and don't let them forget they owe you until it's cleaned up to your satisfaction. Rick

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Good point. Though might be a good idea to put some pressure on them to do something quickly. Give them a fair deadline to act, and inform them that after that point you're going to be taking action on your own to fix the problem, and will be holding them responsible for any costs you incur. No reason you should have to sit around with unhealthy soot in your house for an extended period.

Edit: Though no point being confrontational at this point. You might just ask if they have someone they use who you should contact to schedule the work.

TSP on the walls and ceilings if smooth, but if popcorn, you may need to repaint the ceilings