should stove glass look like this?

Looks to me like you could use some more air ..........

It happens if your stove spends time on low.

It looks like it could use more air, but with that said as long as it's not sooty black streaking it'll be fine. Grey/brown ash on the glass is normal.

What kind of pellets are you burning? I found a pretty wide spectrum of how quickly my glass got dirty with the quality of pellets I burned.

Inside stove looks good, Flame looks about right. I think you are fairly close on the settings.
If you don't mind what are u burning for pellets?

Check out my findings in this thread:

https://www.hearth.com/talk/threads...and-vibration-noise-down.131382/#post-1770256

I spent some time with my stove guy today discussing this finding about the glass vents at the perimeter. He was impressed and was going to blow out his perimeter vents (he did not have a compressor and was going to use some 'canned air' for cleaning computers). He has had the same stove for a couple of years.

Try "polishing" your glass with some Rutland glass cleaner. It makes the glass more resistant to ash sticking.

scubadvr50 said:

Thanks for replies. I am using LA CRETE pellets. The ash is light, and not black. They burn beautifully compared to my 1st (forgot name) bag from Lowes. LA CRETE are softwood, I read many reviews recommending hardwood. I adjusted air slightly, hopefully will help. I burn on high for 1st hour, then turn down to mid range. Am hooking up to thermostat next week, which will make unit run automatically, which is why I would like AIR/PELLET feed rate settings to be as good as possible.

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La Crete is a good pellet.

I think you will find that some ash trailing on the glass is perfectly normal. It just wipes off with a dry paper towel or a dry rag when the stove is hot ( damp when cold, damp rags and hot glass don't mix ).. I do this when I scrape the pot sometimes if I feel like it. I wipe it off with a damp paper towel when cold. It wipes right off, basically just dust.

My harman p35i does that same.as mentioned above.as long as not thick black and hard to clean off your fine.i just hit mine with 2 pieces of a damp paper towel (cold only)on my 7 day cleanings.

All,

New wood insert myself and some soot staining too. Rutland glass cleaner? Is it any better than general wood stove glass cleaner? If so, why and where do I find it? Thanks!

My stove shop has 2 guys that are the owners. One uses Rutland and the other uses a standard glass cleaner (for stove glass).

I chose Rutland because according to the manfacturer:

" Leaves a protective silicone layer to make the next cleaning much easier."

https://www.rutland.com/p/50/hearth--grill-conditioning-glass-cleaner

I usually put it on with a scrap rag, let is sit and do the work, then buff it off. I got some white residue in the air passages of my door so I waited till it was completely dry and cleaned this area with the cheap brushes from Harbor Freight - called chip brushes - used by machinists to remove metal chips.

Seems to work pretty well.

I actually had the same kind of issue, left my 25-ep on 1/1... Apparently not a good idea, soot covered 70%. Burning green team premium. I'm gonna get the fan moving more and see if That helps too.

Can a regular glass cleaner be used? Some contain vinegar or amonia. There is also the foaming kind.

Deromax said:

Can a regular glass cleaner be used? Some contain vinegar or amonia. There is also the foaming kind.

Click to expand...

No, you should only use cleaner specifically designed for stove glass.

Here's what I use: https://www.rutland.com/p/50/hearth--grill-conditioning-glass-cleaner

A damp paper towel dipped in ash works great! Then a fast "polish" with Rutland if desired. Simple and cheap.

The Rutland cleaner is the same product (ceramic stove top cleaner) that is used for cleaning ceramic stove cooktops , readily available in any hardware store.
Look for any ceramic stove top cleaner.
All of them will probably leave a residue of something (silicone?) and all of them will leave the surface very smooth to help repel ash better.