Isle Royale Smoking... a lot

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With this matter in credit card dispute territory, I'm not sure there is much we can do here. Are you even running the stove anymore, JS?
 
js156 said:
First things first I want to answer your question. I thought it was overfired by the mere fact that was reaching 909 degrees +/-.
The manual says that if there is evidence of overfiring then my warranty is void. If the stove doesn't have, or wouldn't get, deterioration of its interior components (from maybe five of these burns before I knew what was going on) then that is good news.
The dollar bill test fails everywhere. The mechanic that came out said believing that test was stupid. (I am not, I just couldn't get him to address it)
Lastly, I made a mistake in calling the primary the secondary. From now on, I will call the slide control what it is, the primary. Thank you.
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You said "the dollar bill test fails everywhere." Congratulations! You've identified the source of your hot burns.

Assuming everything you've said is true, the dealer is liable since it's a new stove AND since it was serviced and is STILL leaking at the gaskets.

I have not read a single compelling reason not to install a damper. I have read several compelling reasons to install it. Your call.

I will check back in a few weeks to see how you and dealer solved the problems.
 
I have not heard a peep from the dealer as of yet.
Here is a picture of my door. If anyone can tell me if this looks out of ordinary or about what theirs looks like I'd appreciate it. It closes as I would expect at the top but the bottom less so.
Also, some time ago I was outside and noticed ash on the top of the snow. I don't know what to make of that.
Naturally with both of the issues I am worried about my previous overfires being the cause for both. Thanks. WP_20140324_17_29_37_Pro.jpg WP_20140324_17_32_48_Pro(1).jpg
 
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js156 said:
I have not heard a peep from the dealer as of yet.
Here is a picture of my door. If anyone can tell me if this looks out of ordinary or about what theirs looks like I'd appreciate it. It closes as I would expect at the top but the bottom less so.
Also, some time ago I was outside and noticed ash on the top of the snow. I don't know what to make of that.
Naturally with both of the issues I am worried about my previous overfires being the cause for both. Thanks. View attachment 130430 View attachment 130431
Click to expand...
Hard to tell if something's wrong with doors from pics. I wonder if serviceman used correct size gasket; sizes are in manual. Wrong size could cause leaks.
 
Those door gaps are maybe a little more than mine, buy I have had years of squish on the gasket to bring them in line. I don't really think its and issue. The right door overlaps the left with a pliable material in between (gasket). It could/would be pretty difficult to make that perfect.
 
Can't see this from the picture posted. Is the chimney DuraTech and is there a clamping band on the top of the bracket? Or is it a simple support bracket like Warm in NH posted?
 
Well, my dispute with the credit card is on going and has yet to be resolved but I have a question as to the cap on my Tee. I can't get it off to look inside the chimney. I have tried to turn it as the arrows on it tell me to but it won't turn. I have tried to pull it down but it doesn't even budge. If I continued, I would pull the handle right off of it. I have even used the claw of a hammer to try to pry it off but no luck.
Is this common? If not why is it happening to me?
Thank you all very much.WP_20140526_20_13_31_Pro (1).jpg
 
It's Hard to tell but in the pic it kinda looks like there is silicone in there. I could just be dented up a bit from the hammer?
They can be tough to remove sometimes.
Also make sure that there is no screw in it anywhere.
 
That's good. I was concerned that with the stove overfiring that maybe the chimney got damaged. One less thing to be concerned about. Maybe if I spray it with some WD40 it will come off.
Thanks
 
Ya, we use WD40 on stubborn slips pretty often. It works very well!
 
Thank you for asking!
Chase bank basically said that disputes about the quality of goods and services are not billing errors, so the dispute procedure does not apply. I did not expect this.
What I also did not expect was that Quadrafire would listen to my problems. They did and they told me to expect a call from a rep in about two weeks.
Now their coming out isn't necessarily a fix but...we'll see.
I haven't touched a thing on the stove myself. I know people have told me to put in a damper and to hook up manometer but so far I'm leaving it the way it was installed. It makes it harder for someone to blame me. When the rep comes out, this is what I got and how it was installed. Lousy.
 
js156 said:
Thank you for asking!
Chase bank basically said that disputes about the quality of goods and services are not billing errors, so the dispute procedure does not apply. I did not expect this.
What I also did not expect was that Quadrafire would listen to my problems. They did and they told me to expect a call from a rep in about two weeks.
Now their coming out isn't necessarily a fix but...we'll see.
I haven't touched a thing on the stove myself. I know people have told me to put in a damper and to hook up manometer but so far I'm leaving it the way it was installed. It makes it harder for someone to blame me. When the rep comes out, this is what I got and how it was installed. Lousy.
Click to expand...
Thanks for the update. I can sympathize with your situation. But not completely, Ive spent money on stuff before but not that much and been screwed. I'd be irate.

I know a builder in my area, that burns both and OWB and a stove. He installs stoves as well. Too bad he's not closer to you. He does great work and is an honest man. Not the fastest, but kills it in the quality and knowledge department.
 
Thank you all for your concern and continued help. I have to move on!
I have a chimney damper coming as well as 48" ss chimney pipe, to get my chimney up to 2 feet above my roof within 10 feet, but my question is with the chimney damper.
How will I know how closed to keep it? Should I use a chimney pipe thermometer having a stem or should I use a manometer attached to the chimney? Or a combination?
I'm looking for something simple and efficient I guess. Thank you!
 
Hello all,
I have installed another 3 feet of chimney pipe outside to help reduce the downdrafts and it has worked well so far.
Also, on the inside, I configured these 5 parts to control the draft. I had a challenging time finding the parts I needed so if you should see others with this same problem (moderators) please feel free to direct them here.
I have only had this operational for a day and I am surprised that my stove has reached 700 with maybe 3 logs in it. Just so there isn't anything wrong with the stove itself.


http://www.amazon.com/gp/product/B009PAR5WW/ref=oh_aui_detailpage_o06_s00?ie=UTF8&psc=1

http://www.amazon.com/gp/product/B001AH5BEW/ref=oh_aui_detailpage_o03_s00?ie=UTF8&psc=1

http://www.amazon.com/gp/product/B00BLVALFQ/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1

http://www.amazon.com/gp/product/B009PAN3C8/ref=oh_aui_detailpage_o02_s01?ie=UTF8&psc=1

http://www.amazon.com/Imperial-BM00...UTF8&qid=1416321235&sr=1-12&keywords=6+damper

and high temp black spray paint if you are inclined

Special thanks to those here who introduced me to a damper.
 
Hi again there js. I've followed your struggles right from the beginning, and I'm really glad that you stuck things out! I think everybody struggles a bit when the start out burning in these new stoves, but man oh man, you had the tenacity to overcome a monumental struggle. Right on! Now I'd really love to see some pics of your new stove set up with the manometer and damper.....
 
Hi Chuck!
I just took a picture of my set up. It was easy once I had the parts and I hope when the next person comes down the pike it will help them out too. If they order expedited shipping they could have them all in a week. The hardest part for me to find was the mini barb connector but eventually I found it.
With the static pressure tip, (part 1) I did cut off the bent area and now have the open tube going into the chimney 6 inches above the stove (as per the manual) because I thought the 4 tiny vent holes would clog with soot quickly.
The plastic tube connecting the mini barb to the manometer came with the manometer kit.
Have a good day!

I just noticed that my damper is not showing up on the picture. I have that at 13 inches above the stove. I also changed the pipe on the inside of the house from double wall to single wall; I have the clearance. :)
 

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That looks pretty cool js. I hope it helps you control the stove. Stay warm! :)
 
Hopefully, you can use the modifications to your advantage the way that kobeman outlined in this thread. You've got a lot of chimney. That means a lot of draft when temps get cold outside.
 
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I did just read kobemans post on page 4 one more time and will revisit that while it is becoming habit.
With my damper closed my manometer is now reading .07. To help get this number low I think I will be buying some fire proof caulk to close up the 4 holes that go through my damper. I guess this is because my chimney is 24' high outside plus 4' inside? Right now it is 25 degrees outside. (toasty inside though :) )
I thought I wouldn't need a stove pipe thermometer since I have a manometer but I guess that is not the case. I will get one. Thanks Kobeman.
 
try heating chimeny with newspaper before lighting,tried onetime onetime with cold stove smoke started coming out from almost every crack lit the paper no smoke except up chimeny
 
I'm glad you're up and running! My stove likes to run hot, 650-700 is common. I've got better wood this year and she really gets ripping, single digits out lately so Ive had to run the key fully closed. My key damper has a fairly large gap between it and the pipe plus the holes in it, I'm thinking of getting a 8" one and triming it with the plasma for a more custom fit and still have the holes in it for safety, this should give me some "reserve" control, I'll add that draft with this seasoned walnut is pulling about .07 with it closed. Sure is an easy breather!
 
Curious to find out the installer name. I have a insert on order for 11/28 install, hoping it's not the same company.
 
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