Hello everyone,
I recently purchased and had my first pellet stove installed, a freestanding Lopi AGP. I am new to pellet stoves and was hoping that some of the knowledgeable people on these forums could help.
There are a couple of issues that I am having ( or at least they are issues in my inexperienced mind) with the stove. The first is it seems like there is a lot of ash building up on my burn platform. It's pretty thick, especially along the sides of the platform. Every few hours I clear it off because it seems like it's impeding the flames. When I let the stove run over night and I wake up in the morning there ash builds up and seems to restrict the flames. I have the air restrictor almost compeltely open(that is not restricting the air much at all). Does this seem correct, should I have to do this? I thought that the ash should be blown off of the platform.
The other issue I am having is the flame seems to alternate from high to low. The flame will be high, touching the top of the sheet metal plate below the heat exchange tubes, then it seems like when new pellets are pushed in by the auger, the flame dies down, not completely, but below the burn shield. Is this normal or should the flames be consistently the same height throughout?
I have ensured the door and ash pan doors are properly sealed tight. I usually keep the heat temp on medium-low to low and the fan on medium and have gone through 4 bags in the last 4 days.
Some info about the stove:
Lopi AGP
Curran Premium blended pellets (These were given to us by the people who installed the stove, we bought Energex pellets that we will use when they run out)
Venting extends above the roof line(maybe 8 - 10 ft tall)
No OAK
Thanks for the help educating me. I have read so many posts on this forum since I got the stove and know that you guys will be able to point me in the right direction.
I recently purchased and had my first pellet stove installed, a freestanding Lopi AGP. I am new to pellet stoves and was hoping that some of the knowledgeable people on these forums could help.
There are a couple of issues that I am having ( or at least they are issues in my inexperienced mind) with the stove. The first is it seems like there is a lot of ash building up on my burn platform. It's pretty thick, especially along the sides of the platform. Every few hours I clear it off because it seems like it's impeding the flames. When I let the stove run over night and I wake up in the morning there ash builds up and seems to restrict the flames. I have the air restrictor almost compeltely open(that is not restricting the air much at all). Does this seem correct, should I have to do this? I thought that the ash should be blown off of the platform.
The other issue I am having is the flame seems to alternate from high to low. The flame will be high, touching the top of the sheet metal plate below the heat exchange tubes, then it seems like when new pellets are pushed in by the auger, the flame dies down, not completely, but below the burn shield. Is this normal or should the flames be consistently the same height throughout?
I have ensured the door and ash pan doors are properly sealed tight. I usually keep the heat temp on medium-low to low and the fan on medium and have gone through 4 bags in the last 4 days.
Some info about the stove:
Lopi AGP
Curran Premium blended pellets (These were given to us by the people who installed the stove, we bought Energex pellets that we will use when they run out)
Venting extends above the roof line(maybe 8 - 10 ft tall)
No OAK
Thanks for the help educating me. I have read so many posts on this forum since I got the stove and know that you guys will be able to point me in the right direction.
The forum will help you through the newbie jitters!
