- May 29, 2012
- 7
Hi All,
I have a Chaska and Chaska XL. Recently, the pilot on the Chaska extinguished and I was not able to relight it, so put in a call to my dealer to have it fixed. The dealer told me he would not be able to send someone out until January, but also mentioned that my timing was good, as there was an "upgrade" available for the Chaska and Chaska XL. That piqued my curiosity, so I googled and found out (belatedly) that both models I have are the subject of a safety recall:
http://www.cpsc.gov/en/Recalls/2014...-Gas-Fireplaces-and-Fireplace-Inserts/#remedy
Aside from being peeved that neither Kozy Heat (with which I registered the inserts) nor my dealer had bothered to inform me of the safety recall and then the dealer not coming straight out and saying it, I wanted to ask the experts here their thoughts on the recall and the potential risk.
Also, if anyone has advice on why a pilot would extinguish and how that can be reignited, I'd love to hear it. Thanks, everyone.
I have a Chaska and Chaska XL. Recently, the pilot on the Chaska extinguished and I was not able to relight it, so put in a call to my dealer to have it fixed. The dealer told me he would not be able to send someone out until January, but also mentioned that my timing was good, as there was an "upgrade" available for the Chaska and Chaska XL. That piqued my curiosity, so I googled and found out (belatedly) that both models I have are the subject of a safety recall:
http://www.cpsc.gov/en/Recalls/2014...-Gas-Fireplaces-and-Fireplace-Inserts/#remedy
Aside from being peeved that neither Kozy Heat (with which I registered the inserts) nor my dealer had bothered to inform me of the safety recall and then the dealer not coming straight out and saying it, I wanted to ask the experts here their thoughts on the recall and the potential risk.
Also, if anyone has advice on why a pilot would extinguish and how that can be reignited, I'd love to hear it. Thanks, everyone.
