BK Princess need help

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Good to hear you are happy in time for the holidays. Sounds like you have a good dealer. Bring them a bottle of holiday cheer.
 
Glad you were able to get a stove that is working for your home! The Summit is a stove I'd like to run one day! It was on my short list when I bought my Princess. Hard to go wrong with a 3 cubic foot steel stove with a square firebox!
 
And a SS baffle vs. the wussy ceramic board.
 
Dear Illinois Burner: I have read your post from the very beginning with much interest and did not comment as I had little to add since I am a new wood stove owner with a Drolet Myriad stove; however, I felt your pain with what you were going through. I can honestly say that I am "to the moon" hearing now (12/18/14) that you got to return THAT BK stove for a PE Summit ... and (drumroll) ... that it is working like a champ in your house. Such good news to hear. Thanks for updating your original post.

I'm sure its not just me that will be delighted that everything worked out for you. Kudos to the dealer who kept his word and made it right with you!

Here's to 2015 and good wood burning days to continue for you and everyone who visits hearth.com!!

:)
 
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Nothing wrong with a summit, I almost bought one myself, I hear the newer ones are even better.
How about a pic of that bad boy
 
Glad your happy with the new stove but kinda bummed that the mystery will never be solved!;)
 
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I was able to return the stove. I did replace it with a Pacific Energy Summit. I'm very happy. Lots of heat. Long burns. Easy use for Momma when I'm at work. Thanks for all the help and suggestions. I still believe that Blaze king makes a great product. Still not sure what was happening. I do miss the look of the princess. My new PE looks tiny on that big ole hearth. Lol. Happy heating and Merry Christmas everyone
Congratulations and Merry Christmas. Not sure why that BK didn't work out - they are usually very strong performers. I guess not all stoves work in all situations. But all's well that ends well. Enjoy a warm winter.
 
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i too am gladyou were able to get into a stove that works for you. I wish that had been an option for me when I was having troubles with mine. It would have went back, and I wouldn't have looked back! It would be great if BK could comment at some point on what was actually the problem, it may help others in the future.

Jason
 
To all of you that tried to help, thank you. An update on this unit will be provided in the future, rest assured.

Merry Christmas!
 
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Finally got it uploaded. Load it at 9 p.m. and still flames at 6 a.m. Heats the house up quickly if I need it. New wood flames up crazy fast on new load. Really like the auto fan. Big heat!!! I lowered the pipe outside to code height and still works just fine. I can't get over how simple it is to operate. Warm house=happy home= happy Dad! 17° last night 74° when I woke up this morning. Poor ole funace is going to be junk from rusting before it gets tired and quits. Lol. I love not waking up to the furnace running at 2 a.m. I'm a light sleeper and that always puts me in a fowl mood when waking up.
 
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To all of you that tried to help, thank you. An update on this unit will be provided in the future, rest assured.

Merry Christmas!

Please show us a photo of it first before you push it off the edge of the boat.;)==c
 
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i don't know if your allowed on the forum but I would give the dealers name, nowadays it's hard to find people to man up when there's a problem kudos to dealer:)
 
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Since that pe should have been much cheaper, did you get a refund or lose the difference? Did you consider the t6 version?
 
Since that pe should have been much cheaper, did you get a refund or lose the difference? Did you consider the t6 version?
This is not the time to rub salt in the wound or second guess. The man is happy and that's all that matters. Merry Christmas to all.
 
This is not the time to rub salt in the wound or second guess. The man is happy and that's all that matters. Merry Christmas to all.

HUH ? :confused:

I think it was an innocent question and I'm curious myself , how the dealer handled the price difference with him.
 
I did get a full return. Just the heritage classic. I had an extra $350 dollars after the swap. Stuck it right in the LP tank while prices are low. Wish I had the $, time, wood back from trying to get the other one to run right. However, lesson learned and time to move on. My family is warm. That's all that matters to me. PE is offering a $200 coupon until the end of year, which was nice
 
It's a nice looking and solid stove that I've heard many, many GOOD things about the PE, mainly on hearth.com, but also on other places on the web. Thanks again for sharing your entire experience with the viewing readers. Yeah, ... I admit. I love to hear about happy or positive endings in life, and this was one of them. Have a good Christmas, also.
 
Merry Christmas IB, good to hear you are still a happy camper. Thanks for posting the beauty shot.
 
Saw a PE in operation at the stove store when I picked up my ICC damper. It surely is a pretty stove. Had the store toasty warm. I'm sure you'll love the stove. Merry Christmas.
 
I'd be interested to hear if the stove shop finds anything wrong with that princess.....
 
Sometimes there is a problem and sometimes there's nothing wrong with the stove, it is just a poor fit for the circumstances. Different stoves draft, load and burn differently. We had an old fellow here that complained for years about his Summit. The stove was heating the place fine, but he wasn't satisfied. I deduced it was that he was missing and wanted radiant stove, but he would not listen. I even asked him to pull the sides on the stove just to test it out. He never did, it was easier to just complain. Word is he finally got an unshielded, radiant stove and now thinks it is the greatest thing since sliced bread. Old bones just needed that penetrating radiant heat to be happy.
 
This is not the time to rub salt in the wound or second guess. The man is happy and that's all that matters. Merry Christmas to all.

Not what I meant Dave. You are wrong in your assumption.
 
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