HELP, installed new stove WONT RUN

Unfortunately The tech took the customers "word" as the stove was installed according to the OM, When it got to their supervisor to approve a board to be sent (as that is not usually the issue) the improper installation was caught. Once the install is correct then a proper diagnosic of the unit can be done. Bottom line is do you want a correct assesment or a Convenient one?

That's the problem with people installing these stoves and don't know what they are doing. That's why in my opinion, ALL installations should be done by a qualified installer that is familiar with the equipment and codes.

phileefan said:

That's the problem with people installing these stoves and don't know what they are doing. That's why in my opinion, ALL installations should be done by a qualified installer that is familiar with the equipment and codes.

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Page one of our OM

I got that the OP had the old stove installed professionally and now the standards have changed and now have to update their venting install to conform to the new NFPA standards for the new stove.

Owen1508 said:

Page one of our OM

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Clips from the manual for this stove, page 12:
Outside Fresh Air is Mandatory when installing this pellet stove room heater in airtight homes and mobile homes.
Install an approved horizontal termination cap or if necessary install a 90° elbow and appropriate length of vertical venting. An approved vertical vent cap is recommended.

NFPA 211 3.3.3.2* What is the exception noted by the asterisk?
Yes an OAK is preferred but not stated as mandatory for all installations in your manual. I find it interesting that you are flogging Selkirk direct temp and there is now an ad in your manual from them... Hate it when you have to up-sell. No mention of required vertical in your manual...

Think I have figured out a possible of why it won't light ... Did the OP open the butterfly valve on the air intake pipe ... page 12?

Original Poster - what is the original exhaust venting manufacturer? You can purchase a stand alone OAK (outside air kit) or you can purchase a 2' or 3' length of 3" and 4" venting with the integrated OAK from Bio-Vent that can utilize the same thimble set-up you have... These are also available in multi-fuel venting.

Bio-Vent:
Deluxe Terminator - Type 304 Stainless Steel (Wood)
Length 24” Length 36”
Diameter/Take Off Order # Diameter/Take Off Order #
3”/2” 72440203 3” /2” 72430203
4”/2” 72440204 4” /2” 72430204
3”/3” 72440303 3” /3” 72430303
4”/3” 72440304 4” /3” 72430304

Lake Girl said:

Clips from the manual for this stove, page 12:
Outside Fresh Air is Mandatory when installing this pellet stove room heater in airtight homes and mobile homes.
Install an approved horizontal termination cap or if necessary install a 90° elbow and appropriate length of vertical venting. An approved vertical vent cap is recommended.

NFPA 211 3.3.3.2* What is the exception noted by the asterisk?
Yes an OAK is preferred but not stated as mandatory for all installations in your manual. I find it interesting that you are flogging Selkirk direct temp and there is now an ad in your manual from them... Hate it when you have to up-sell. No mention of required vertical in your manual...

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We don't sell piping at all.

In the OM it does show in every diagram that an OAK is installed, also shows it as a seperate OAK as well. Direct vent 100% of combustion air from outside. As it is listed as well. Seems clear

What do you think would happen if she was sent a board and still had the same issue due to incorrect install. Better to do what is needed to get the stove to operate no?

Who told you that pellet stoves are defined as per NFPA 211 3.3.3.2 Direct Vent Appliance? ...whole definition applies not just part of it... the manufacturer is not supplying the venting system. Would suspect that there is a definition of what a pellet stove is in prior edition or different area in definitions.

Similar to this one from the 2003 edition:
"3.3.65 Pellet Fuel-Burning Appliance. A closed combustion pellet vent or chimney-connected solid pellet fuel-burning appliance incorporating a fuel-feed control mechanism."

Thus the reason for professional installation. Point is the infomation was relayed but it was not liked. A pellet stove (as well as a wood stove) IS classified as a soild fuel burning appliance and that is what is covered in NFPA 211. Who told you it wasn't?

being from Canada you well know that all installation are WETT inspected,

KGT said:

We just bought a Ashley AP5660L. Finally got the pellets to go into the hopper but now it will not light. Give us a code E1. I looked up the codes on a generic page for Ashley Stove who is made by US

Causes
• Inadequate ventilation.
• Room fan failure.
• Exhaust Blockage.
• Electrical Open in the over temperature switch or wiring.

What do we do next? We do not even see the red start on the auto igniter.

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What is listed as #1?

if I bought a new stove,ran my vent thru the floor and the combustion motor wouldn't work,I'd take the pice of crap back.

Big papa said:

if I bought a new stove,ran my vent thru the floor and the combustion motor wouldn't work,I'd take the pice of crap back.

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Yeah I bought a Mustang and put diesel in it wouldn't run, but Ford wouldn't take it back....Ford is horrible

Kgt got out of this conversation quick huh

IMO, installing any stove isn't rocket science if you can read the manual. Keyword is read.

Owen1508 said:

Yeah I bought a Mustang and put diesel in it wouldn't run, but Ford wouldn't take it back....Ford is horrible

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How the HELL did you even get the nozzle in the fill port?!

ROFL!

Thanks for the other side of the story Owen.

There are enough people here that will tell you if it is a true part issue I will send it.

Wait Owen, I think you bought the wrong 'Stang is all...

Big papa said:

if I bought a new stove,ran my vent thru the floor and the combustion motor wouldn't work,I'd take the pice of crap back.

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dont laugh, ive actually had that call guy didnt want a pipe running up the side of his trailer

stoveguy2esw said:

dont laugh, ive actually had that call guy didnt want a pipe running up the side of his trailer

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Had someone call and say we sent the wrong auger....we sent the top one not the bottom one.....uhhhhh think you have an Englander not a USSC....lol need the number

Was making a joke guys that the vent was irrelevant if the stove don't work.

Big Papa the stove is erroring because it is not vented right. Thus ERR1 ----- • Inadequate ventilation.

the diesel in the mustang......

Owen1508 said:

Yeah I bought a Mustang and put diesel in it wouldn't run, but Ford wouldn't take it back....Ford is horrible

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There's no need to modify a ford and void it's warranty,they come perfect from the factory.

I must have miss understood that,saw the E1 code but was under the impression this was his first fire and the combustion motor was not functioning?

It ran then shutdown after not too long