Redbill, I am using Tractor Supply pellets, my friend has a $5000 pellet insert that he says does the same thing with certain pellets that he has found are longer than the average, but thats not whats happening, it just stops, it doesnt jam, because when it stops I can immediately turn off the switch and then turn it back on it starts feeding perfect, I really think it's something electrical, it has now been running all day with no issues. I gotta say, to each his own, and I think your issue is worse than mine, but in my opinion the Thelin Parlour and Gnome coolest looking pellet stoves ever manufactured of that traditional style , unless you like the more modern look,, and it's a shame they stopped production. Every person that comes in my house compliments me on the stove. I've had people actually want to buy it off me. I have a Thelin dealer 5 miles from my house whos's been in business a good 20 years, he sells several brands and he said in his opinion the Parlour and Gnome were the best looking stoves he sells and everyone that comes in gravitates to those floor models, he said he really doesn't have many issues with them any worse than the other brands. He said the only issue with Thelin he does have is that they stopped production and he's worried abt. parts availability. This stove keeps my entire 1000 sq. ft. 1st floor at 77 degrees on medium setting and its 5 below here today, I've only had these issues the past few weeks out of a trouble free season thus far. Redbill is your stove a Parlour, what year ? I'm keepin my fingers crossed, so good so far today, I keep thinking mothetr board in my head , they're like 400 bucks ugh !