Piazzetta Monia Auger Problems

I woke up at 1:30 am on Saturday morning to the stove alarm going off. The fire had gone out. It was full of pellets so I was confused. After shutting it down, when I tried to start it up I could hear the auger motor trying to turn but it wasn't turning. I went back to bed and the next morning I emptied the hopper and saw what I think is the problem. It looks like something go in there and damaged the auger. It's still under warranty and my dealer will be here Monday morning. This is the first time the stove has been out of commission since it was installed in October 2013.

I'm not so mechanically inclined so I'll let my dealer handle the problem whether it's covered by the warranty or not. I will let everyone know how it goes.

Well the stove is back in action. That "chip" we saw, is actually the base of the auger, not the auger itself, and it's a weld point. The problem was just a really long pellet bridged and jammed the auger. It was nice that I called my dealer on Saturday and they were here 8:30 am Monday morning. I only had to burn the oil for 2 days, but man, it's a lot warmer in here with the stove going. I watched what he did so when the stove is out of warranty I'll be able to remove the auger if necessary.

It looked pretty straight forward, I just didn't want to void the warranty. Unfortunately, there are not any youtube videos on how to remove an auger from a Piazzetta stove.