25-PI Englander shuts down after 20 mins

MaineIndian said:

I have changed all of the moving parts in this stove. I have cleaned out the "tee" and the flex pipe, it has a brand new control board, BUT as soon as I run it on 1 & 1, it will shut down after 21 mins. My codes are 6-4-1, but this thing seems to overheat if that's possible on 1 & 1. Help ! I love this stove, but lately it has made me very angry and suicidal, I don't like spending $2,700 on a stove and then get nickled and dimed on parts and pieces and so-called tech cleaners who are afraid to get their nails sooted up. I would like to have this stove run for one season with NO breakdowns. Any help or advice?!

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Why is it set to 6 if you are over heating? Shouldn't it be set ton1-4-1 from the factory?

Do you mean Englander 25-IP?


On 1 & 1 if operating to factory settings I would suspect that overheating would not be a problem
I think the factory settings are 1-4-1 but I'm not home right now to be able to double check that.

What pellets are you burning?

Does this behavior occur on all burn settings 1-9? or just 1?

Are you using a thermostat?
if not Is the jumper on the thermostat pins installed correctly?
if so is it rated/configured for running with a pellet stove?

What is your venting setup
a.)Diameter of pipe 3" or "4"?
When was the last full cleanout/vacuume out of everything?

Also Englander Tech support is usually pretty responsive have you talked to them?

<edit>
When it dies are there unburned pellets in the firepot?

If it is an 25-IP, the factory settings are 4-4-1: https://www.hearth.com/talk/threads/englander-55-trp-ip-s-aka-25-ip-s.113588/page-4#post-1552691
Not sure if we're talking about an IP or a EPI here though, don't know the proper settings for the EPI

Are you getting any code in the display when it shuts down?

mchasal said:

If it is an 25-IP, the factory settings are 4-4-1:

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Thanks was thinking of my neighbors stove For some reason

Hope this helps. I have the same stove . I had the same problems , called the tech at England Stove . They had me reset the controls to THE THREE BOTTOM BUTTONS to 1-2-1 ,THE HEAT BUTTON IS AT 3 and THE BLOWER BUTTON IS SET AT 5. And they told me to run my stove in MODE 2 . Its been running great since 2009 . The model 25-EPI { EVOLUTION PELLET INSERT} . Good luck.

IHATEPROPANE said:

Why is it set to 6 if you are over heating? Shouldn't it be set ton1-4-1 from the factory?

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That's strange. My heat mode is "3", yes that's right, and my settings right out of the box is 1-5-1.