Obviously we all had a ridiculously harsh winter this year. In a 'normal' winter I burn between 3-5 tons of pellets. I always buy 5 tons because delivery is the same $65 for one ton or 20 tons. With 5 being my high end burn consumption I sometimes have carryover from one year to the next. Always a welcome occurrence.
September of 2014 I bought my five tons of Green Supreme. They were great on low ash, hot burn, low fines. All in all I was happy with 100% of my five tons. Fast forward to the end of the '14-'15 burn season. I ran out of the five tons in mid-late March. I figured I'd buy one ton (if I could find it) to hopefully carry me through the remainder of March and into April.
I found another ton of Green Supreme at HD and the price was surprisingly the exact same as last September, $239 per ton. I snatched it up, eagerly. I only have a Honda CRV to transport them, so I move 15-16 bags at a time. I brought the first 15 bags home. Next day I brought the next 15 bags home but hadn't unloaded them before opening 2-3 bags of the first load. The quality of the pellets in this ton were unbelievably horrible. Excessive fines, tiny size pellets, very soft wood. I would not burn these pellets in my stove if they were given to me for free.
I went back to HD with the 3 open bags and a handful of pellets from the original five tons bought (from the same HD) last Sept. to show them the degraded quality. HD has record of all my orders in their computer so there was no question that the handful of pellets were representative of the first five tons. The c/s rep immediately saw what I was talking about and without any hesitation offered me a credit for the entire ton, open bags and short the 15 bags I still have at home because I couldn't transport them all going back to the store the same as I couldn't transport them all coming home. She told me to keep them. Big deal wouldn't burn them anyway.
My question to anyone here using Green Supreme, have you seen a severe decrease in quality of pellets from mid-late last year to the current time? IMO it appears the mfg saw a huge demand this winter and exhausted their supply of quality source wood and used whatever they could get their hands on.....quality be damned.
Your experiences please
September of 2014 I bought my five tons of Green Supreme. They were great on low ash, hot burn, low fines. All in all I was happy with 100% of my five tons. Fast forward to the end of the '14-'15 burn season. I ran out of the five tons in mid-late March. I figured I'd buy one ton (if I could find it) to hopefully carry me through the remainder of March and into April.
I found another ton of Green Supreme at HD and the price was surprisingly the exact same as last September, $239 per ton. I snatched it up, eagerly. I only have a Honda CRV to transport them, so I move 15-16 bags at a time. I brought the first 15 bags home. Next day I brought the next 15 bags home but hadn't unloaded them before opening 2-3 bags of the first load. The quality of the pellets in this ton were unbelievably horrible. Excessive fines, tiny size pellets, very soft wood. I would not burn these pellets in my stove if they were given to me for free.
I went back to HD with the 3 open bags and a handful of pellets from the original five tons bought (from the same HD) last Sept. to show them the degraded quality. HD has record of all my orders in their computer so there was no question that the handful of pellets were representative of the first five tons. The c/s rep immediately saw what I was talking about and without any hesitation offered me a credit for the entire ton, open bags and short the 15 bags I still have at home because I couldn't transport them all going back to the store the same as I couldn't transport them all coming home. She told me to keep them. Big deal wouldn't burn them anyway.
My question to anyone here using Green Supreme, have you seen a severe decrease in quality of pellets from mid-late last year to the current time? IMO it appears the mfg saw a huge demand this winter and exhausted their supply of quality source wood and used whatever they could get their hands on.....quality be damned.
Your experiences please
