Log Splitter Beam question

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Thought I would give an update on my Ariens log splitter....
Ariens came through on warranty. I took into a local service center, they swapped out every problematic piece (center beam, guides, just to name a few). I just have to pick it up. The guy at the service center said that the splitter was never put together right. I'll have to see exactly what that means, but I'm very happy with Ariens customer and warranty support so far. Thinking I just got a lemon in the bunch.
 
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