Hi, I just purchased the Harman XXV last week and since it was installed it failed twice to start. The light was blinking 5 times and I had to restart. Anyone have any idea why this is happening?
Harman XXV
- Thread starter Rickl
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Johnny_Fiv3
Feeling the Heat
5 blinks is a "failed to light" condition which you already know. We need more information. Is it feeding pellets? Does it run if you light it manually? Have you tried it in test mode? If it's new I'd be calling the dealer and asking for warranty service.
- It's new. Once it's reset it fires right up. I'll probably call the dealer and see what they have to say.
Bioburner
Moderator
Someone just posted they resolved their same issue by turning the feed rate down to 3.5. Apparently heavy ash(bargin pellets) was plugging the works according to the posting.
Yup here is the thread:
https://www.hearth.com/talk/threads/querky-5-blinks-on-harman-xxv.148375/#post-1998140
Harman Lover 007
Minister of Fire
The startup is fine. Users issue is that when it tries to restart (after turning off due to reaching room temperature), there is a 5 blink status. Once user turns knob off and back on, the stove lights fine.
Harman Lover 007
Minister of Fire
Right....that's why I'm saying feed rate has nothing to do with that, in this thread or the one referenced above.
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