Regency insert damaged. Need help

  • Active since 1995, Hearth.com is THE place on the internet for free information and advice about wood stoves, pellet stoves and other energy saving equipment.

    We strive to provide opinions, articles, discussions and history related to Hearth Products and in a more general sense, energy issues.

    We promote the EFFICIENT, RESPONSIBLE, CLEAN and SAFE use of all fuels, whether renewable or fossil.
Status
Not open for further replies.
T

tumm21

Member
Jul 16, 2011
212
North Jersey
I just got home from work to load my Recency i2400 insert and noticed a piece of what looks like an Angle iron Bracket type metal right above the door opening inside the stove was hanging down. It looks like half the metal is still in tact. Should I be concerned? Should I stop use of stove? Is this covered under warranty?
This piece of metal is right above the air wash set up. Help please
 
tumm21 said:
I just got home from work to load my Recency i2400 insert and noticed a piece of what looks like an Angle iron Bracket type metal right above the door opening inside the stove was hanging down. It looks like half the metal is still in tact. Should I be concerned? Should I stop use of stove? Is this covered under warranty?
This piece of metal is right above the air wash set up. Help please
Click to expand...
How old is the insert? Does the deflector plate have bolt holes or was it welded? If it is an earlier welded one yes it will be covered and you need to get it fixed but you can burn with out it till you do. If it is a bolt in one put it back in place or if it is damaged get another one and bolt it fast.
 
I bought it in 2008. I don't think it's bolted. It looks like it's welded. So it's called a deflector plate? How would that get repaired? Would I have to take it somewhere. Or would someone come and fix it at home. It would be tough to transport the stove.
 
W
tumm21 said:
I bought it in 2008. I don't think it's bolted. It looks like it's welded. So it's called a deflector plate? How would that get repaired? Would I have to take it somewhere. Or would someone come and fix it at home. It would be tough to transport the stove.
Click to expand...
who installed it? where did you buy it?
 
tumm21 said:
The company that I bought it from is no longer in buisness
Click to expand...
You can try calling another regency dealer to take care of it. We cut the old ones out then drill and tap bolts in to bolt in a new one. But you would have to see what the dealer said.
 
tumm21 said:
Do you think I would have to pay for it?
Click to expand...
for the labor absolutely if they didn't sell the stove to you they absolutely will not fix it for free. And we don't get paid for it by regency it would be out of their pocket
 
tumm21 said:
What happens if I don't fix it can I do damage. What is the purpose of this piece?
Click to expand...
It deflects heat away from the air wash channel behind it if not fixed that channel will eventually crack. It needs to be fixed. Call regency and find another local dealer and talk to them about it.
 
Can the existing part be drilled or does this require a new piece? Would you have a picture of the repair?
 
begreen said:
Can the existing part be drilled or does this require a new piece? Would you have a picture of the repair?
Click to expand...
If it is a welded one and it has come loose it would need replaced.
 
Your in North Jersey, Call George at mountain chimney, he's a regency dealer, installer, ect, and a real nice guy.
 
Status
Not open for further replies.

Similar threads

A
Leave in or remove?
Replies
1
Views
326
The Hearth Room - Wood Stoves and Fireplaces
xman23
xman23
carouselrabbit
Debating installing Regency i1150
Replies
0
Views
483
Regency
carouselrabbit
carouselrabbit
turn_n_burn
Extremely pitted rust on Baby Bear, need advice on removal technique. This one is challenging.
Replies
11
Views
536
Fisher Stove Information, Parts, History and More
blades
blades
D
Proper Air Control & Throat Flue Damper Operation for an old Fisher Insert
Replies
1
Views
812
Fisher Stove Information, Parts, History and More
coaly
coaly
C
Door might be bent
Replies
11
Views
469
Regency
CT Treeman
C
Top Bottom
Back