Question about optimal operation of Enviro Empress insert

I have the FS and have needed to adjust the damper after the initial install due to switching to a different brand of fuel from what the installers used to do set up.
Spoke to dealer yesterday when picking up pellets and he said a minor adjustment may be needed based on fuel quality. My son found the the damper rod and it's taken me about a week to get the correct setting again, I haven't used the #1 or #2 setting as I was seeing the same thing as you.

I'm using an Empress as well and my install guy indicated that the low setting is "too low to be effective" (i.e. the auger's rate doesn't allow for a sustainable flame). I don't use the thermostat though (installer indicated they weren't really ready for primetime yet).

smithmal

I have the empress fire place insert! Glad to hear that other people do to. Frankly I struggled the first couple of times trying to get the stove started and keeping it going. But now that I've got my stove figured out its been running just about 24/7 except the times for shut down and cleaning.

I found that this works well for me.

1. Put a couple of handful of pellets in the fire box
2. Set the stove to the highest setting (5)
3. Adjust the damper to get a good flame
4. After a few minutes set it down to three (3)
5. Adjust the damper for three to maintain a good flame <---- by good flame..means it cycles...low flame just barely sneaking outta the fire box to a good healthy flame
6. I think my damper is pretty close to all the way closed

I find that ..this system works for me everytime I do the start up.