it does take a long time . they do have to investigate.. Im sure by now they have these two figured out with the large number of people who have filed reports and from what I was told there is a very large number . so from civil it will probably go criminal . which it should . sooner or later you should get your money back . speak out . keep calling and dont let this go.... they didnt the more money the better ..
New England Pellet L.L.C. - Part VI
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cmsbruce
Member
My credit card company refunded my entire balance for the non-delivered pellets. Their investigation only took a few days. Since we had file with the states attorneys office and forwarded the response to the credit card company. The credit card company was gald to refund the full balance. I have Chase as my credit card, it might depend on what company process your card.
thats great .. Hopefully some others will have the same luck ... Im waiting . I want to get it from them ... they owe.....
for all those who filed with the atty general in Ct and mass . please also file with the bbb .. this can be done via internet cne.bbb.org// its easy to file as they are already on file there with complaints . so just click and go . they want to hear from you .. take a few mintues . its worth it ..
Why is it worth any effort? The BBB is a voluntary self-policing organization with no power to do anything material to their members, much less non-member companies. They'll put it into the companys "permanent record"cold feet said:
for the next person who calls...but no one will be calling about these clowns 'cause they'll just dissolve the corporation. Any new business they start will have a clean record.well I think your wrong on that one .. these guys are in more trouble then you think and do nothing then you get nothing .. what goes around comes around .. and believe me it will to them also ...so maybe you or someone you know has had a bad time with the bbb but I know others who they have helped alot . and as far as the atty generals if your involved have you followed up with them with what is going on . I have . and will continue to do so ..And things are being done
I'm not implying these folks aren't in a world of trouble (assuming the AG files criminal charges - the civil charges are likely to only result in corporate dissolution unless the AG can "pierce the corporate veil" and prove fraud...it's the beauty of the corporate structure), but the BBB isn't going to do anything to them.cold feet said:
From the BBB's own website "BBBs can help solve consumer/business problems. As private non-profit organizations, however, they cannot force a solution on parties to a dispute". BBBs can only help if the business in question is somewhat honorable or plans to remain in business and BBB membership or complaint status means something to them. In this case what the BBB has to say to or about them matters exactly 0. What matters is what the AG is doing to them.
thanks for explaining that better.. I understand what you are saying and from what I was told next step would be criminal charges . for the reaason that they did know that they did not have the pellets and knew from newp that they were not going to get them . that is fraud if I ever heard it . so the bbb is just another ave that I followed .. along with the atty genereals from mass and Ct .. and I will keep calling them and getting updates.. as we all know they have the right to privacy .. well we didnt when they took our money .. so along with all the filing with all three the atty generels and the bbb ( to keep them out of business ) then I also will be calling on the court system .. they are criminals .. they took money knowing that they were not going to deliver the products ..
johnnywarm
Minister of Fire
Yes that would be great ..... honestly I dont know how they can sleep at night knowing that they SCAMMED all those people .. its really sick .. I mean do they look around and say gee I worked hard for all I have .. Give me a break .. They need to look at walls .... and thats it .. .. I wonder if they bought their wifes nice gifts for christmas ..... with OUR MONEY
! oh well Like I have said before .. what goes around comes around ... they willl see ....
! oh well Like I have said before .. what goes around comes around ... they willl see ....
they are probably going to let the poor guys enjoy Christmas with their family im sure they will all be sitting around the pellet stove with a roaring flame and be talking about how good they have been this year............................................and how hard they worked ..
merry christmas Jason ( George ) and steve .. now can we get our money back ????????????????????? we dont need your lousy pellets . ... why dont you both get an honest hard working job like the rest of the people // Think I iwll give th atty generals both a call again . and get them moving on this ... dont let this die down . you need to speak for your rights .. and take theirs away . they dont deserve them .
johnnywarm
Minister of Fire
cold feet said:
In CT the lawyers will get money,the state will get money.thatys it.thats how it works here.
NEWP-Alyson
New Member
Please see the following statement by New England Wood Pellet LLC regarding New England Pellet LLC of Connecticut.
There has been much confusion regarding the New England Pellet (NEP - Suffield CT retailers/distributor) situation and its connection to New England Wood Pellet (Jaffrey NH pellet fuel manufacturer). We hope this statement helps to clarify and also provides some detail on current litigation against NEP.
Statement of New England Wood Pellet LLC, Jaffrey NH
Regarding Affiliation with
New England Pellet LLC, Suffield CT
December 24, 2008
New England Wood Pellet LLC (NEWP) is a manufacturer of wood pellet fuel headquartered in Jaffrey, NH, with production facilities in Jaffrey, NH, Schuyler, NY, and Palmer, MA. New England Pellet LLC (NEP) is the company that is the defendant in a lawsuit filed by Connecticut Attorney General Richard Blumenthal on December 1, 2008. In that lawsuit it is alleged that NEP engaged in unfair and deceptive trade practices under Connecticut law in failing to deliver wood pellets to certain customers who had pre-paid NEP for wood pellets.
Despite the similarity in company names, NEWP is not an owner, operator or shareholder of NEP nor is NEWP a division or subsidiary of NEP. NEP is an unrelated company headquartered in Suffield, CT, that is a distributor and retailer of wood pellet fuel. In the past NEWP has sold pellet fuel on a wholesale basis to NEP for resale by NEP to NEP’s customers, including those in CT.
On December 8, 2008, NEWP filed suit against NEP in NH in the Cheshire County Superior Court raising several claims against NEP, some of which included breach of contract and nonpayment of invoices of previously shipped product and impermissibly causing confusion as to the source, sponsorship and affiliation of NEP with NEWP.
NEWP regrets the confusion that has arisen amongst retailers and consumers regarding the similar company names of NEWP and NEP. NEWP recommends that any retailer or consumer that has paid NEP for wood pellets but has not received them by any date specified in a purchase order or sales agreement contact the Consumer Protection Division of their state’s attorney general’s office.
Contact:
Charlie Niebling
General Manager
New England Wood Pellet LLC
www.pelletheat.com
There has been much confusion regarding the New England Pellet (NEP - Suffield CT retailers/distributor) situation and its connection to New England Wood Pellet (Jaffrey NH pellet fuel manufacturer). We hope this statement helps to clarify and also provides some detail on current litigation against NEP.
Statement of New England Wood Pellet LLC, Jaffrey NH
Regarding Affiliation with
New England Pellet LLC, Suffield CT
December 24, 2008
New England Wood Pellet LLC (NEWP) is a manufacturer of wood pellet fuel headquartered in Jaffrey, NH, with production facilities in Jaffrey, NH, Schuyler, NY, and Palmer, MA. New England Pellet LLC (NEP) is the company that is the defendant in a lawsuit filed by Connecticut Attorney General Richard Blumenthal on December 1, 2008. In that lawsuit it is alleged that NEP engaged in unfair and deceptive trade practices under Connecticut law in failing to deliver wood pellets to certain customers who had pre-paid NEP for wood pellets.
Despite the similarity in company names, NEWP is not an owner, operator or shareholder of NEP nor is NEWP a division or subsidiary of NEP. NEP is an unrelated company headquartered in Suffield, CT, that is a distributor and retailer of wood pellet fuel. In the past NEWP has sold pellet fuel on a wholesale basis to NEP for resale by NEP to NEP’s customers, including those in CT.
On December 8, 2008, NEWP filed suit against NEP in NH in the Cheshire County Superior Court raising several claims against NEP, some of which included breach of contract and nonpayment of invoices of previously shipped product and impermissibly causing confusion as to the source, sponsorship and affiliation of NEP with NEWP.
NEWP regrets the confusion that has arisen amongst retailers and consumers regarding the similar company names of NEWP and NEP. NEWP recommends that any retailer or consumer that has paid NEP for wood pellets but has not received them by any date specified in a purchase order or sales agreement contact the Consumer Protection Division of their state’s attorney general’s office.
Contact:
Charlie Niebling
General Manager
New England Wood Pellet LLC
www.pelletheat.com
johnnywarm
Minister of Fire
Wet1 said:
Saturday i was at a wedding and talked to a person that lives in suffield on the same street as the owner.he said he saw him plowing his driveway the last storm.i guess there back
splash
Member
If you live in MA and are part of this scam, you have to file with the Attorney General's office in MA. The Springfield Office is located at 1350 Main St. (4th floor, I think). It's the Sovereign Bank building. While you are downtown, filing with the AG's office, go to the court house and pick up a small claims court application. It's $40.00 to file. You must have the name of the company and the name of the "president" of the company. Call the Secretary of State's office in CT and find out which one of these clowns is listed as the "president."
IF YOU WIN THIS SMALL CLAIMS COURT CASE, YOU CAN POSSIBLY ATTACH A LEIN TO THEIR MORTGAGES OR HOUSES OR WHATEVER. THEY CANNOT SELL UNTIL THE LEINS ARE PAID.
Also, keep working with your credit card company. Take it to all levels that you can possibly take it.
Splash finally received a credit through the credit card company. It took several weeks and many letters. I originally charged through PayPal and ultimately my AmEx card. I did not give up largely because of the encouragement from this group. I disputed and disputed and disputed.
IF YOU WIN THIS SMALL CLAIMS COURT CASE, YOU CAN POSSIBLY ATTACH A LEIN TO THEIR MORTGAGES OR HOUSES OR WHATEVER. THEY CANNOT SELL UNTIL THE LEINS ARE PAID.
Also, keep working with your credit card company. Take it to all levels that you can possibly take it.
Splash finally received a credit through the credit card company. It took several weeks and many letters. I originally charged through PayPal and ultimately my AmEx card. I did not give up largely because of the encouragement from this group. I disputed and disputed and disputed.
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