Just spent the afternoon TOTALLY cleaning the St. Croix York insert in my living room. My auger was not turning so I spoke with the local dealer (who treated me like a POS since I had not called him for a service earlier in the year) and he told me what/where to clean. He had said that there is an auto shutoff if the unit is not getting proper air flow.
I removed the insert, cleaned it, cleaned the tee at the back end going up the flu, and the auger still does not turn. The pellet feed light goes on, but the auger does not move at all.
Any advice? Is it possible that the auger motor is fried?
Recently bought the house I am in and obviously realize i did not ask the service questions, nor did I ask the local dealer for his advice earlier than late December......lesson learned lol.
I removed the insert, cleaned it, cleaned the tee at the back end going up the flu, and the auger still does not turn. The pellet feed light goes on, but the auger does not move at all.
Any advice? Is it possible that the auger motor is fried?
Recently bought the house I am in and obviously realize i did not ask the service questions, nor did I ask the local dealer for his advice earlier than late December......lesson learned lol.
