Update--Englander Lower Auger--Warm Again

CJ03 said:

Hi There,
A couple of days ago I came downstairs and found that the stove had gone out. I knew I had pellets in the hopper so I was not sure what was up. After taking the pellets out of the hopper I found the top auger was working, but the lower was not.
I have the 2200 sq foot version and replaced the auger once already about a year ago. I would think that it should last over a few months since it obviously was not used during the summer months. Is there anything else I should look at as the culprit before I unhook from the wall(corner insall, hard to work back there). Maybe the vaccum switch or something??

Any advise would be greatly appreciated!

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I feel your pain. Just replaced the lower auger at $142.00. No money for Christmas "spirit's" this year.

hi CJ ,

best thing i can tell you is to contact my shop and work with me or one of my techs to see whats up, the auger motor if its that new should not be giving you issues. tell ya what , contact our office and ask for me. i'll see about getting you back running again. number is 800-245-6489, i'll be in tomorrow from 8-5 eastern. please have the back cover off so we can look at some things when you call if possible , if you cannot be home to call , buzz me anyway i'll run you through some tips to check when you can be with the stove.

Thats the service follow up that made me feel comfortable buying from these guys. Luckily I haven't had any problems.

I am about to replace my fouth auger motor with my Englander 25PI (after 5 years and 3 tons of pellets). Something is not right with the windings on these motors.

What Englander won't tell you is that they are using the wrong type of motor for this function. The motor they are using in an intermittent duty motor and it is being used under a continuous duty load. They are putting the wrong motor in their machines. An intermittent motor that operates all the time will burn up in about a year and a half. Englander makes a lot of money selling auger motors to their customers.

Bass3139 said:

Englander makes a lot of money selling auger motors to their customers.

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have you been auditing our books?

hey CJ, did you ever get up with my shop? have you got the unit up and running? if not , PM me a phone number im going to be in the office for a bit tomorrow, maybe i can give you a shout and we can take a look at it

CJ,

Here is some real world help for you. Please read the article found at http://findarticles.com/p/articles/mi_qa3726/is_/ai_n8884178

BTW I think the word that you are trying to spell is vendetta

Bass3139 said:

CJ,

Here is some real world help for you. Please read the article found at http://findarticles.com/p/articles/mi_qa3726/is_/ai_n8884178

BTW I think the word that you are trying to spell is vendetta

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from you're article
What, then, is intermittent duty? IEEE Standard 96 and NFPA 70B Chapter 4 define intermittent duty as "operation for alternate intervals of (1) load and no load; (2) load and rest; (3) load, no load, and rest."

NEMA MGI Section 10 defines "intermittent ratings" for motors as 5, 15, 30, and 60 minutes under full load.

Thus, an intermittent-duty motor does not run continuously. Rather, it is frequently either at "rest" or running unloaded.

That about destroys your argument
The motor runs constant
and it is either loaded based on the upper auger feeding pellets
or unloaded when the upper auger stops feeding pellets
if it is always loaded then you probably have a bind somewhere