I think they want you to use there pool system for < 3 tons for efficiency.
http://community.pelletsales.com/
The community pellet pool system allows consumers to form groups and easily create a truckload of pellet fuel and have it delivered to a nearby drop location for pick up by that group.
The community map shows your approximate location based on your zip code. You can grab the map and drag it around with your mouse to see more area. An icon of "you" is in the center of the map. It may not be where you live, but it is the approximate location of the center of your zip code. There are three types of items you will see on the map:
Users looking to join a truck and buy pellet fuel
Trucks that have been created by users for others to join
Drop locations where full trucks of fuel are delivered
A drop location is required first in order for a truck to be created for users to join. If you don't see a drop location on the map in your area, you can easily create one (see creating a drop location below).
Let others know you need pellets
At a minimum, you can let others in your area know that you need fuel. Click option 1 on the left side of the page and fill in your information. Check the box labeled "Show me on the map", and click "save". Others can now see that you need fuel and send you messages asking you to join their truck. Even though you can see yourself in the center of the map, others cannot see you on their screen until you check the box and click save. You can take yourself off the map at anytime by un-checking the box and clicking save again.
Joining a Truck
If there is a truck in your area with enough available capacity for your needs and you agree with the original quoted price, you can join the truck. Once you click "join", you will be asked how many tons you want, and click "Join truck". Your request will be sent to the truckload coordinator for their approval. After joining the truck, you can post messages to other members of your truck group in the truck's private group forum. Once the truck is full, you will be sent an email confirming all the details of your purchase. After confirming your order, you will then select your method of payment and pay for your fuel. After everyone in the group has paid, PelletSales.com will send the truck to the drop location. You will then need to get your fuel within the timeframe and hours of operation setup by the drop location coordinator. You are responsible for loading your fuel and for providing a vehicle capable of transporting your fuel from the drop location. You are also responsible for your own safety, and the safety of your vehicle while arriving at the drop location, loading your fuel, and leaving the drop location.
Create a Truck - Become the Truck Coordinator
If there are no trucks to join that meet your needs, you can create a truck. As the truckload coordinator, you get to pick the drop location, pick the type of truck (if the drop location can take both a box trailer and a flatbed trailer), pick the brand of fuel from the available choices, and approve or deny others who request to join your truck. You will receive a small credit on your fuel order for coordinating the truck. You will also have the first chance to invite others to join your truck. Once the truck is full, you close the truck and we take care of sending the order confirmations, collecting payment, and sending the truck to the drop location. The drop location coordinator is responsible for unloading the truck. When you start a truck, we provide you and your group with a private forum for communicating amongst yourselves about the truck.
Creating a Drop Location - Become the Drop Location Coordinator
A drop location is simply a place where pellet trucks are unloaded and consumers load up their fuel to take it home. In order to have a drop location, you need space for consumers to park while they load their fuel, space for the pellet truck to be unloaded, and a loading dock if you want to be able to receive enclosed box or van type trucks. A forklift is recommended for unloading a box trailer, but is required for a flatbed trailer. If you don't have a forklift for a box trailer, you can use a pallet jack. The forklift must be rated to handle a 3000 pound load. You will also need to have someone to unload the truck. The driver doesn't unload it.
Drop location coordinators can charge a fee per truck for the use of their location. PelletSales.com will divide the fee and collect it from each of the members of the truckload group. After all the fuel is picked up at your location, PelletSales.com will pay you the fee.
You can choose to be either a temporary drop location for just one truck, or a permanent drop location. You don't have to start a truck in order to be a drop location. If you are a temporary location, only one truck will be visible on the map for others to join, and no one can start another truck at your location.
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