Firewood Complaint

Firewood is regulated by the Dept. of Agriculture in Va, but the regs are lame. They basically send a letter giving the vendor some number of days to remedy the situation, and record the complaint if not remedied. They *might* go after their business license if enough complaints accumulate. My guess is that most firewood vendors don't have a business license.

I would document the attempts to resolve it in a letter to the attorney general's office.

Start with the local District Attorney's office.

NYS Department of Agriculture and Markets
Bureau of Weights and Measures
10B Airline Drive
Albany, New York 12235-0001
(518) 457-3146

http://www.agmkt.state.ny.us/WM/WMwood.html

kenny chaos said:

Start with the local District Attorney's office.

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Also you might google for the appropriate laws in your state regarding firewood. many states clearly define a what a cord of wood is for the purpose of firewood sales.

How much did he get short changed by?

Mr Crabs said:

Friend got short changed on firewood he bought on crigslist (I told him to be careful) from a landscape company. He has tried to call them numerous times hoping they would make it right but it sounds like thats not going to happen. Would anyone know who to make a complaint too in New York State?
Thank's
Chris

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Every time the landscaper posts his ad on Craigslist have your friends post a scam warning post right after him detailing how he was short changed. You can also report his post as a violation on Craigslist. At the very least it will make the wood vendor's life a little difficult.

Bravo, BrowningBar! I like the lethal way you think

Mr Crabs said:

He got short change for about 3/4 of a cord. Thanks for all the good advice I'll let him know.

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I sure as hell hope he ordered at least 3 cords for that to happen. Less than that the pile would be really easy to spot a chunk like that missing.

I think this is why people sell by the "truckload". That way nobody can piss and moan about the measurement and you know that there will always be a guy that thinks he was shorted. Look at the truck before it is unloaded and either buy or not.

I completely agree that if you sell your product as a cord then you must deliver a full cord, no excuse for shorting anybody.

Highbeam said:

I think this is why people sell by the "truckload". That way nobody can piss and moan about the measurement and you know that there will always be a guy that thinks he was shorted. Look at the truck before it is unloaded and either buy or not.

I completely agree that if you sell your product as a cord then you must deliver a full cord, no excuse for shorting anybody.

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+1 cant get shorted that way and thats the only way I sell it! Just not enought money profit or anything else for all that crazy stuff!

smokinjay said:

Highbeam said:

I think this is why people sell by the "truckload". That way nobody can piss and moan about the measurement and you know that there will always be a guy that thinks he was shorted. Look at the truck before it is unloaded and either buy or not.

I completely agree that if you sell your product as a cord then you must deliver a full cord, no excuse for shorting anybody.

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+1 cant get shorted that way and thats the only way I sell it! Just not enought money profit or anything else for all that crazy stuff!

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Many states prohibit selling "truckloads" of wood precisely because there is no way of knowing how much wood that really is. Tightly stacked, loosely thrown in, side rails, wheel wells, long bed, short bed, full size, medium duty........there's just no way of knowing how much you're actually getting until it's stacked and measured.

No offense to SmokinJay, but around here selling by the truckload is surest way to spot the firewood conmen who thrive on uniformed buyers. Oregon law prohibits selling firewood that isn't advertisied/measured in cords or fractions of cords, and I think that helps people not get taken advantage of so much.


NP

boy - thank god the states wrote up more legislation to cover that one.

f3cbboy said:

boy - thank god the states wrote up more legislation to cover that one.

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Its so loose though, no specs for split dimension variances or whether or not the bark must be peeled off. Worse, no stiff penalties with jailtime for a stick of pine contamination in the load.

BrowningBAR said:

Every time the landscaper posts his ad on Craigslist have your friends post a scam warning post right after him detailing how he was short changed. You can also report his post as a violation on Craigslist. At the very least it will make the wood vendor's life a little difficult.

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Do a google search for "Google Alerts". You can set an alert for the guy's name, etc and Google will email you whenever it finds a new instance of his name (new Craigslist ad). Make the legwork a little easier for you.