FB Grand Problems & Solutions

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Long Burn

New Member
Sep 9, 2009
32
Northeasrern Pa.
Hello,
Does anyone know what happend to a poster by the user name of
Fire Bug?
I have a H&G Insert that I have had similar problems as he had with his that were corrected by the dealer and the company.
I tried to PM him but got no reply.
I think my info. can be very helpfull since he had very similar problems with the same insert.
Long Burn
 
He was banned for constantly posting rude and badgering comments in any thread dealing with any Heat & Glo or HHT product.

I attempted to help but he was only interested in trash talking the product and companies.
 
I was curious , because I too had several of the similar problems with my H&G Insert and also numerous problems with the company itself. The problems were eventually corrected,( I hope), but man, what a hassle!
From reading many of Fire Bug's past posts, in a way, I can understand his frustrations from my own experiences.
If anyone else out there has a problem with their FB Grand Insert or Heat & Glow as a company, give me shout, maybe I can help them out.
I think, in my opinion, banning this guy may have been a bit harsh and premature. It sounds like he was venting out his frustrations.

Long Burn
 
Banning Fire Bug was a good thing for this forum. I'm sorry to hear you have similar issues, but the guy use to try and hi-jack gas threads to talk about how much his fireplace sucked and how anyone who tried to help was a jerk. Apparently in his mind the whole world had nothing better to do, but work against him. Remembering back I believe when he was banned a lot of his nonconstructive posts were purged as well.

I can pretty much guarantee that your local dealer or rep will be of more help.
 
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