Harman - Holes in auger screw - Now with photos!

Medreach said:

I totally agree with swalz. By the looks of the auger tube there is way to much carbon buildup within the auger. I would check to see if you have the lower holes in the burnpot that would indicate this issue could of been caused by the poor design of the burn pot for the few years they were released. I think all of the Harman owners here are very interested on how the dealer and Harman will handle this issue. So keep us informed and thanks for going through the trouble to get the pics posted. A picture says a lot!

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Agreed! I am very curious to see what happens. I am starting to see more carbon buildup in my auger tube and while I think it's due to the pellets I'm using I am keeping a very close on on it and cleaning it much more frequently. Keep us posted!

ack! did I miss something?! Is the auger tube damaged as well? Clear damage to the auger.......

Kilarney:

My point was actually the auger tube, not the burn pot. The burn pot is a pretty easy fix....remove 4 bolts, put a new gasket on, and bolt a new burn pot on. There have been other issues with your unit as well, but if your stove isnt exhibiting those issues, then it aint broke....I cant agree that the concensus was that there was almost always damage to the auger tube, having seen quite literally hundreds of stoves made during the time yours was. Besides, changing out the auger tube is a fairly big job, and USUALLY results in having the stove removed and brought back to the shop. WHen the tech replaces the auger, make darn sure though that they check that auger tube for wear, because if it is worn out, it should be replaced, but I dont agree that they should change it out "just because".....my 2 cents!

Lousyweather said:

Kilarney:

My point was actually the auger tube, not the burn pot. The burn pot is a pretty easy fix....remove 4 bolts, put a new gasket on, and bolt a new burn pot on. There have been other issues with your unit as well, but if your stove isnt exhibiting those issues, then it aint broke....I cant agree that the concensus was that there was almost always damage to the auger tube, having seen quite literally hundreds of stoves made during the time yours was. Besides, changing out the auger tube is a fairly big job, and USUALLY results in having the stove removed and brought back to the shop. WHen the tech replaces the auger, make darn sure though that they check that auger tube for wear, because if it is worn out, it should be replaced, but I dont agree that they should change it out "just because".....my 2 cents!

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Well the good news in the auger tube issue is that it should be easily and completely inspected . At least it's not some high speed rotational part, plastic, fiberglass ect that you will wonder if it is torqued, stress or heat cracked internally , worn internally bla bla bla to worry about. You can just look at it when clean and see if it's worn or gouged. Aside from that obvious stuff it should be fine and dandy as anyone else"s out there. Once they square that pot and auger away accordingly you should be hunkey dorey.

Lousyweather said:

Kilarney:

My point was actually the auger tube, not the burn pot. The burn pot is a pretty easy fix....remove 4 bolts, put a new gasket on, and bolt a new burn pot on. There have been other issues with your unit as well, but if your stove isnt exhibiting those issues, then it aint broke....I cant agree that the concensus was that there was almost always damage to the auger tube, having seen quite literally hundreds of stoves made during the time yours was. Besides, changing out the auger tube is a fairly big job, and USUALLY results in having the stove removed and brought back to the shop. WHen the tech replaces the auger, make darn sure though that they check that auger tube for wear, because if it is worn out, it should be replaced, but I dont agree that they should change it out "just because".....my 2 cents!

Click to expand...

Well the good news in the auger tube issue is that it should be easily and completely inspected . At least it's not some high speed rotational part, plastic, fiberglass ect that you will wonder if it is torqued, stress or heat cracked internally , worn internally bla bla bla to worry about. You can just look at it when clean and see if it's worn or gouged. Aside from that obvious stuff it should be fine and dandy as anyone else"s out there. Once they square that pot and auger away accordingly you should be hunkey dorey. If you wanted to get all nervous nelly about it you could give it a shot of magnaflux dye penetrant once it's cleaned up well. You used to be able to get it at speed shops. Still, this should be one of those things that you can trust the dealer on once you put your own eyeballs on it and don't see any visible damage.

kilarney said:

The store that I bought the stove from emailed me today. They are ordering the parts and expect to be able to make the repair sometime next week. They expect that it will all be covered under the warranty.

I emailed back and stated that I wanted the burn pot and auger tube replaced as well as the auger. Hopefully this will not be a problem, although I haven't heard back on that matter.

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Looks like you may also have a sticky stove by your picture, have the dealer send the picture to Harman and they most likely will send the feeder also.

I would clean down at the auger as best you can and wipe it down to see what it looks like. I just wiped my down with a damp towel and it came up easily.