remote control quit working

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podlesak

New Member
Oct 3, 2010
2
Iowa
have a vermont casting gas insert with comfort control valve with remote. the remote has quit working batteries are good the controlscreen lites up but doest work insert. do remotes go bad? local lumberyard where I got it is no help from looking on line parts are to fine what other brand remote would work?
 
Yes remotes can fail.
They sometimes can also just need to be reprogrammed to the receiver box (learned). Much like a garage door opener.

This is why you buy fireplaces at a hearth dealer, not a lumber yard.

http://www.vermontcastings.com/dealerfind.asp

Try to find a real fireplace dealer near you and give them a call. They can probably get you a new remote and ship it.

Or post a picture of your remote handheld and a model number off the sticker on it. Maybe a VC dealer on here who can find a part for you.
 
I can turn on manually at valve but then unit only rus on high(flame&fan;) remote has 6 setting for both flame&fan; speed. don't know who makes remote for majestic parts#20002047 manual does"t say anything about reprograming remote
 
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