Got Screwed by Chimeny Liner Company - Need your help please

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Now I am not sure who is more full of BS... The guy who originally put my liner in came back to my house to meet with me. He got out his lights, mirrors and measuring tapes.... He ended up leaving five tiles in place and that did not make sense to me after he knocked out everything above. His reasoning was this... My wood stove is flue runs right alongside a fireplace hearth. He was afraid that while knocking out the remaining five tiles he would damage the fire box of the fireplace. I inspected the tiles that were left with his mirrors and cameras and they all looked fine. But he agreed, that I should of made the decision whether to leave them or not. So, he got up on the roof, and in about 15 minutes had the tiles knocked out and will be back this week with the material to insulate the rest of the liner...

At the end of the day, I am not sure who to believe... The people who brought the issue to me told me they had to rent an air hammer to get the last five tiles out because they were cemented to the chimney?
 
pilot-werx said:
Now I am not sure who is more full of BS... The guy who originally put my liner in came back to my house to meet with me. He got out his lights, mirrors and measuring tapes.... He ended up leaving five tiles in place and that did not make sense to me after he knocked out everything above. His reasoning was this... My wood stove is flue runs right alongside a fireplace hearth. He was afraid that while knocking out the remaining five tiles he would damage the fire box of the fireplace. I inspected the tiles that were left with his mirrors and cameras and they all looked fine. But he agreed, that I should of made the decision whether to leave them or not. So, he got up on the roof, and in about 15 minutes had the tiles knocked out and will be back this week with the material to insulate the rest of the liner...

At the end of the day, I am not sure who to believe... The people who brought the issue to me told me they had to rent an air hammer to get the last five tiles out because they were cemented to the chimney?
That seems like a pretty logical explanation. Whoever said they would need to rent an airhammer to remove the rest of the tiles was crazy, how on earth would they get to the tiles with an airhammer? Some tiles are mortered in and will give more trouble than others but they all come out the same way, from above with specialty tools, not airhammers. It's great to hear the installer is making it right with you!
 
Sounds like everything has worked out OK . . . glad to hear it.
 
Who knows at this point. I am just glad that it is going to be fixed without too much of a hassle. But I thought having to haul a big air compressor over and taking an air chisel to the remaining tiles was excessive...
 
Webmaster said:
DanCorcoran said:
It's interesting to read this thread juxtaposed with another thread about the old Kent woodstove that is illegal in Oregon. There's one contingent of folks that thinks that regulations and certification stand in the way of personal freedom, and another contingent that believes they can help the unknowledgable from getting burned (so to speak). Is it still possible to have a middle ground in this country...?

Well, in the realm of codes and people giving advice on here, you will usually hear the perfect......

But my comment about the above is simply this - reality is often different that what we quote from the regs! I would guess that a VASTLY larger percentage of chimney liners have been installed with no insulation at all.....let alone insulation where they go through existing flue tiles.

From a practical viewpoint, I cannot imagine much of a problem with a ventinox liner going though even a cracked tile which is surrounded by a decent masonry structure........

As to code, which I certainly try not to give advice contrary to code and instructions and owners manuals, this simple fact remains. ANY code or fire official could probably walk into 95% of houses in the country and find large lists of things which do not meet one code or another!

Some if it is semantics. Other parts are practicality. There may be little of no room inside a tile to put insulation and a liner.

In short, many "in the field" jobs become compromises of one sort or another. The real questions here are:
1. Is it safe?
2. Does it contribute to any major problem which is occurring?
3. Were you charged for more than you got?

As to the first two, it seems from afar that your problem(s) have little to do with the liner not being insulated down there.

But if they priced out the liner and insulation, it is done "per foot" and they owned you either a refund or an explanation when they did it (which most homeowners would accept)......

So it appears, at minimum, you have a claim against them for the installed cost of insulation and what it would have cost to remove those tiles.

I'll leave it up to you and others as to whether you think you need to seek other remedies.

Hi Craig,
What you said is basically what the chimney told me over the phone this morning. They said it is not required to insulate a liner if it going through chimney tile (the clay liner is basically considered insulated) and they also said that if I wanted an insulated liner they would have to remove my clay liner because the insulated Ventinex liner would not fit inside of an 8x8 (outside measured) chimney tile.. I feel they are right and were being honest.. Thanx for the info!
 
Webmaster said:
DanCorcoran said:
It's interesting to read this thread juxtaposed with another thread about the old Kent woodstove that is illegal in Oregon. There's one contingent of folks that thinks that regulations and certification stand in the way of personal freedom, and another contingent that believes they can help the unknowledgable from getting burned (so to speak). Is it still possible to have a middle ground in this country...?

Well, in the realm of codes and people giving advice on here, you will usually hear the perfect......

But my comment about the above is simply this - reality is often different that what we quote from the regs! I would guess that a VASTLY larger percentage of chimney liners have been installed with no insulation at all.....let alone insulation where they go through existing flue tiles.

From a practical viewpoint, I cannot imagine much of a problem with a ventinox liner going though even a cracked tile which is surrounded by a decent masonry structure........

As to code, which I certainly try not to give advice contrary to code and instructions and owners manuals, this simple fact remains. ANY code or fire official could probably walk into 95% of houses in the country and find large lists of things which do not meet one code or another!

Some if it is semantics. Other parts are practicality. There may be little of no room inside a tile to put insulation and a liner.

In short, many "in the field" jobs become compromises of one sort or another. The real questions here are:
1. Is it safe?
2. Does it contribute to any major problem which is occurring?
3. Were you charged for more than you got?

As to the first two, it seems from afar that your problem(s) have little to do with the liner not being insulated down there.

But if they priced out the liner and insulation, it is done "per foot" and they owned you either a refund or an explanation when they did it (which most homeowners would accept)......

So it appears, at minimum, you have a claim against them for the installed cost of insulation and what it would have cost to remove those tiles.

I'll leave it up to you and others as to whether you think you need to seek other remedies.

Hi Craig,
What you said is basically what the chimney told me over the phone this morning. They said it is not required to insulate a liner if it going through chimney tile (the clay liner is basically considered insulated) and they also said that if I wanted an insulated liner they would have to remove my clay liner because the insulated Ventinex liner would not fit inside of an 8x8 (outside measured) chimney tile.. I feel they are right and were being honest.. Thanx for the info!

Ray
 
Any other lawyers posting on this thread other than me?
Didn't think so.

"Code" refers to the state building code, not to national building codes.

National building codes are meaningless unless a state has adopted said code.

BTW - "Code" is fanciful lawyer talk for "law." In most cases. So, for example, the federal tax laws are located in the IRC, which is the Internal Revenue Code.

If you want to know what the building code is in Maine, you have to look at Maine law (code), and all the references in this thread to other codes would be, most likely, completely irrelevant in a Maine court.

It's possible - in fact likely - that Maine has adopted some or all of the various national codes.

I'm not doing the legwork, but check out this link, which seems to suggest that Maine has not, in fact, adopted uniform codes . . .http://www.maine.gov/spo/specialprojects/buildingcodes/index.htm
 
Ivy said:
Any other lawyers posting on this thread other than me?
Didn't think so.

"Code" refers to the state building code, not to national building codes.

National building codes are meaningless unless a state has adopted said code.

BTW - "Code" is fanciful lawyer talk for "law." In most cases. So, for example, the federal tax laws are located in the IRC, which is the Internal Revenue Code.

If you want to know what the building code is in Maine, you have to look at Maine law (code), and all the references in this thread to other codes would be, most likely, completely irrelevant in a Maine court.

It's possible - in fact likely - that Maine has adopted some or all of the various national codes.

I'm not doing the legwork, but check out this link, which seems to suggest that Maine has not, in fact, adopted uniform codes . . .http://www.maine.gov/spo/specialprojects/buildingcodes/index.htm
I always thought this was the International Residential Code and it was in place unless the local authority said otherwise.
 
The chimney liner saga has come to close.... The original installer was back today as promised to make everything right...

Now if I could get the guys who found the problem back to finish sweeping the stove pipe... Is this a common practice in this profession? Call 10 times and I might come finish the job? I guess if he wants his money he will...
 
i dont know about other area's, but on long island for some reason there are alot of chimney sweep scam artist...a couple of years ago the d.a.'s office rounded up a bunch of them...one guy would bring a dead squirrel into the house and tell the people he pulled it out of the chimney...they did a couple of little sting operations..they would have a house with a chimney in perfect condition...call these guys in and video tape them..the guy used the same squirrel in all the tapes....
 
So.... Nearly two months later, the chimney is working great... However, I am scratching my head as the people who identified the problem just sent me a bill for $200 for work they never did. Makes really questions the ethics of the these guys...
 
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