What am I doing wrong when running Napoleon in on/off mode with t-stat?

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geek

Minister of Fire
Feb 28, 2008
1,470
Central CT
Per manual, using stove in the "Auto" mode which is the same as ON/OFF for shoulder season.

Stove turns off when the t-sta does not call for heat in 60 minutes, this is working fine.
However, when t-stat calls for heat in one of the program modes the stove does not turn on and then it seems like 2nd red light on left just flashes.

Yesterday I was home and at 2:30 (as programmed in t-stat) i heard the unit coming on, well i think the combustion fan, but then no pellets were being fed in the burn pot and finally stove did not turn on.

When this happens and light keeps flashing i just hit the on/off button and voila, stove goes in startup cycle normally like if nothing happened.
I have only burned about 10 bags of pellets. Attached is a pic of the control board settings.

Both the door and ash pan are well secured and closed, pipe cannot be plugged or really dirty with only about 10 bags burned since bought unit new early this month..

Also, here's what the manual says about #2 flashing :

Q. My heater stopped and the #2 red light (feed light) is flashing?
A. The flashing red light indicates a vacuum switch alarm. There are several issues that may cause this alarm.
1. The main door is open.
2. The ash drawer is open.
3. The vacuum switch is defective.
4. The combustion fan is not running.
5. The vent system is plugged.

 

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Geek,

When you put that stove in auto mode did you unplug the stove WAIT A FEW SECONDS and plug the stove back in?
 
Well we know its a vacuum issue going by the error code.

Check the door seals and anything that might cause a leak in the stove. One other thing could be the OAK. Try it with out it to see if it starts? Just guessing, I did check the manual to see if there is a damper on the stove. A damper that is closed to far might cause a vacuum issue. Another thing is to tap the switch when it starts up. If tapping the switch starts the auger motor. Maybe the switch is sticky(defective)?

Keep us posted
 
SmokeyTheBear said:
Geek,

When you put that stove in auto mode did you unplug the stove WAIT A FEW SECONDS and plug the stove back in?

no, do i need to do that, the manual doesn't mention to unplug.

Also, i know this worked before b/c i remember the stove turning itself on around 5AM (the way i did program the s-stat).

..
 
jay, this door seals very tight because it has 2 latches and i know it is very tight the way you pull the latches.

Disconnect the OAK ??
 
geek said:
jay, this door seals very tight because it has 2 latches and i know it is very tight the way you pull the latches.

Disconnect the OAK ??

Sounds funny, But an OAK that might be restrictive acts like a closed damper. Just trying the easy things first.
 
geek said:
Disconnect the OAK ??

Yep, like Jay said. Just loosen the clamp on the back of the stove, and pull it off a couple of inches....just eliminates one variable. If stove works with NO OTHER CHANGES, then OAK is somehow stopping airflow. IMO, this is a long shot but worth trying.
 
geek said:
SmokeyTheBear said:
Geek,

When you put that stove in auto mode did you unplug the stove WAIT A FEW SECONDS and plug the stove back in?

no, do i need to do that, the manual doesn't mention to unplug.

Also, i know this worked before b/c i remember the stove turning itself on around 5AM (the way i did program the s-stat).

..

Most of those controllers need to be reset to pick up the mode change.

On some stoves this means turning the stove off and then back on, on others it means hitting a reset switch and others by unplugging the stove, waiting a few seconds and then plugging the stove back in.
 
Geek,

You might want to recheck your stat connection on the control board to make certain it is metal to metal and good. If there is a loose connection it is possible that the normal vibrations might make the controller go a little wacko and interfere with the combustion fan causing a vacuum failure.
 
Ok guys, i'm gonna first try smokey's suggestion of unplugging the unit, easiest option first.

I know i had moved the switch from auto to manual at some point but never unplugged unit, since i don't remember exactly and b/c i know the unit auto-started a couple times.

So i just gave it a good cleaning inside with unit unplugged. Will see what happens tomorrow early morning and see if it starts or not, if not then 2nd option of OAK will be next.

...
 
check the vaccum tube lead going in to the stove from the vaccum switch. Either the neoprene plastic tube has some crud in it, or the fitting that it connects to going to the stove is bunged up w/ old soot and flyash. This causes problems more in the auto mode than in manual mode for stoves with that type of control board (for some reason unbeknowst to me... maybe the extra connection? I just see it alot)...
 
guys, stove started fine early this morning as programmed by tstat. Perhaps smokey's suggestion worked??

Let's see for the next startup scheduled around 2:30PM and will keep reporting back....

..
 
After I posted about the control board needing to be reset I downloaded your stoves manual and it does indeed need to be reset when changing that switch, according to your manual you must turn the stove off and then back on using the on/off switch on your stove.

I think things will likely be fine this afternoon.
 
stove turned on fine at the 2:30PM cycle as expected......

Thanks guys, specially to smokey, you were right on the money with that simple solution.....
 
Glad its all good geek and Good job SmokeyTheBear. Always best to start with the easy stuff. :)

Geek, You try the stove chow yet???
 
leaving office now and will stop by lowes in derby.....let's see.....maybe 2nite.
 
geek said:
stove turned on fine at the 2:30PM cycle as expected......

Thanks guys, specially to smokey, you were right on the money with that simple solution.....

Good to hear it!! Great job Smokey!

Keep warm Geek :)
 
just a quick followup, hopefully the last one on this particular issue: stove started ok at 5AM today as programmed by the t-stat.

..
 
geek said:
just a quick followup, hopefully the last one on this particular issue: stove started ok at 5AM today as programmed by the t-stat.
:)
 
well, guys...........

got home yesterday and the stove did not turned on at 2:30pm, and once again the red light was flashing on #2, back to drawing board........
 
Well you could try this: https://www.hearth.com/econtent/index.php/forums/viewreply/706623/

Sounds like the combustion fan isn't running or the vacuum switch is bad or the tubing is loose or the tubing has some ash in it .....

But if the stove reliably lights when you operate it in manual mode then all of the above are ruled out.

That leaves a faulty connection, a faulty stat receiver, a faulty stat transmitter, a faulty control board, and/or radio interference.
 
i will check the connections but something does not make sense here, I know i connected the 2 wires very tight to the board and should have a solid connection, but can check again.

All in all, it seemed (and i could be wrong) like if i cleaned the unit and vacuumed the firebox well then the unit will light up fine in auto mode (on/off) for a few times, maybe 3? but then i see the problem in the next cycle, this could be all speculation but will see if i can find a pattern.
 
geek,

The stove is like my Enviro and starts on the low feed(initial start mode) range until it makes the POF switch and ramps up to the heat setting you have. I don't see a damper setting in the manual. Opening the damper on an Enviro usually cures this issue. Please try the OAK removal. It only has to be slightly restrictive to cause this problem. If I remember the OAK kit you have was for the Englander?
 
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