Jotul c550 surround problem

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labrador

Member
Jul 19, 2008
196
upstate New York
road runner
This has been bugging me. The top of the surround is one inch away from the brick chimney at the top. At the bottom it is snug up to the brickwork. This is the way the installer left it. I never called him back. I have access to the stove from the back since it is a double sided fireplace. The space at the top does heat up the brick vary nicely. Hopefully there are other rockland 550 owners who may have had this problem. Thanks in advance for any advice.
 

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It appears the leveler bolts located toward the rear (bottom) are extended too far causing the firebox to be canted with a forward pitch. If the leveler bolts are in all the way (or removed) then it appears a leveling block will be required along the front of the firebox. Not a big deal, just heavy. From the pictures it is difficult to determine if the surround completely covers the original fireplace opening. If not you may want to consider using the optional backing plate (156432 Matte Black 156433 Jøtul Iron) for a more finished look and seal. The optional plate will not correct the firebox being out of plumb and resultant surround problem you asked about.
 
I had a similar problem with my pellet stove, I slid a slab of granite I had leftover from doing my BIL's kitchen and then I leveled it once it was on the granite, I ended up raising the stove about 3/4 in.
 
weatherguy said:
I had a similar problem with my pellet stove, I slid a slab of granite I had leftover from doing my BIL's kitchen and then I leveled it once it was on the granite, I ended up raising the stove about 3/4 in.
Thanks for the advice. How did youlift the entire stove to get the granite wedge underneath it? My insert weighs 500 pounds. :gulp:
 
That cast iron surround is always a pain in the a$$ for me. Your best bet, if the stove is running good, is to have a sheet metal shop fabricate something for you. Probably will be cheap and make that application look good, and reduce your stress. Id be surprised if it cost $50.
 
Retreadsme said:
It appears the leveler bolts located toward the rear (bottom) are extended too far causing the firebox to be canted with a forward pitch. If the leveler bolts are in all the way (or removed) then it appears a leveling block will be required along the front of the firebox. Not a big deal, just heavy. From the pictures it is difficult to determine if the surround completely covers the original fireplace opening. If not you may want to consider using the optional backing plate (156432 Matte Black 156433 Jøtul Iron) for a more finished look and seal. The optional plate will not correct the firebox being out of plumb and resultant surround problem you asked about.
The surround plate more than covers the sides of the fireplace. The top is about an inch above the brick. Suggestions on how to lift the stove from the back without damaging the insert?
 
Thanks for the advice. How did youlift the entire stove to get the granite wedge underneath it? My insert weighs 500 pounds.

We tipped the stove back and slid the granite underneath, the pellet stove was a lot lighter but is slid easily on the granite then we just jostled it into place.
 
Sen. John Blutarsky said:
That cast iron surround is always a pain in the a$$ for me. Your best bet, if the stove is running good, is to have a sheet metal shop fabricate something for you. Probably will be cheap and make that application look good, and reduce your stress. Id be surprised if it cost $50.
Stove has been running fine. I have several pieces of 1/4 sheet steel that I could have cut down to make a wedge. I need to see if the problem is just the leveler bolts on the back side of the stove. Do you load your 550 E-W with large splits or N-S as well? John, after rereading your message I think you mean a surround above the cast iron. Warren
 
I have a 550 also, and the installers did a decent job for me. No serious leveling needed except some cement pad to raise the stove up a bit in front.

Are you sure the face of your fireplace is plumb? The stove maybe set correctly and you masonry is out of sorts. Not likely, but I thing we have all seen various levels of stupidity in old houses when retrofitting all kinds of thing to them.

If it is the stove out of plumb, I would call them back to look a this, it is not right. They may need to adjust it by raising the front and maybe even using the leveling bolts.
 
TomWright said:
I have a 550 also, and the installers did a decent job for me. No serious leveling needed except some cement pad to raise the stove up a bit in front.

Are you sure the face of your fireplace is plumb? The stove maybe set correctly and you masonry is out of sorts. Not likely, but I thing we have all seen various levels of stupidity in old houses when retrofitting all kinds of thing to them.

If it is the stove out of plumb, I would call them back to look a this, it is not right. They may need to adjust it by raising the front and maybe even using the leveling bolts.
The face of the fireplace is plumb, I think the problem lies with the back leveler bolts. Thanks. :)
 
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