Hello all, I've been considering a Napoleon 1400/1450 and I've found some pretty good deals. Unfortunetely the few Napoleon dealers around me mistake cast iron and steel for gold and want to charge rediculous prices for thier stoves. Thier are a plethora of online sellers of the Napoleon stoves that offer unbeatable prices. I've also found some good deals on craigslist for almost new stoves.
My concern with buying a Napoleon stove used or on-line is what treatment I might expect from Napoleon if I was to require service. Do they work with the customer or are they the "Sorry, call your dealer" type of company?
How have your experiences with Napoleon's customer service been? Thanks!
My concern with buying a Napoleon stove used or on-line is what treatment I might expect from Napoleon if I was to require service. Do they work with the customer or are they the "Sorry, call your dealer" type of company?
How have your experiences with Napoleon's customer service been? Thanks!