truth about harman burn pot

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Aug 20, 2008
48
eastern,PA
is harman fessing up that the five hole burn pots are defective in design ?
i know they will replace them under warranty.i just had one replaced on a accentra insert.
just checked my p38 same pot .can the pot be replaced without changing the weldment/feeder tube?
 
Whats defected? What design changes did they make? Haven't had any issues with mine so far but haven't started it up yet this season.
 
five hole? mine must have 55. what does the replacement pot look like?
 
I counted about 62 holes. Bought stove in 2008.
 
the five holes are down by them self at the auger. Mine was replaced for free. I had the auger squeal, so they changed out my old burn pot in hopes of solving that issue. It was done late season last year so I really don't know if it worked or not.
 
The auger " squeal" was the first indication of a problem. Weekly I had to scrape the neck of the feed tube to clean away the build up. ( I haven't had to scrape the neck since the fix ). After 1 season the end of my auger was completely deformed and bent from excessive heat and scraping. I had to replace the auger under warranty and I welded the 5 holes closed. It runs much better now.
 
"You can't handle the truth!"

Sorry I could not resist.

That burn pot did not last very long but contact your dealer to call the Tech Dept.

Eric
 
I asked about this last year and was told I would have to buy the new burn pot.....how long is the warranty? I would love the new one! Thanks.
 
I think it's free no matter what, if you have the 5 holes they will replace it, I have found Harman to be good about parts at no cost some well after warranty has expired, it also helps to use a good dealer that will help you by knowing what parts Harman is aware of problems with and willing to replace free. I think some dealers might not go that extra step to take care of you and instead just charge you for that part and labor. I don't think they get paid much for warranty work, I was told once they get $20 for warranty stuff Harman stacks warranty work into the price of the unit.
 
mine was manufactured in august of 2011...
hope i have the new burn pot...
 
roadking88 said:
mine was manufactured in august of 2011...
hope i have the new burn pot...

Mine was February 2011...me too......Does anyone know when they switched over??
 
Anyone have something in writing from Harmon stating this? Would be nice to take to the local dealer. I can swap out my own burnpot.
 
this guy is a harman dealer..............kinsman stoves

hopefully he will read this and let us know......
 
this guy is a harman dealer..............kinsman stoves

hopefully he will read this and let us know......
 
Jim H. said:
Anyone have something in writing from Harmon stating this? Would be nice to take to the local dealer. I can swap out my own burnpot.

there is nothing in writing to my knowledge. the 5 lower holes isn't really know to be defective, just not very desirable because it can lead to the hard mass (clinker) formation at the mouth of the burnpot. failure of auger tips is not really connected to that. If you really want to, you can get some 2500 deg. RTV (automotive supply) and plug up the lower 5 holes from inside the burnpot. I've seen the auger tip failure on units with and without the holes. Might be a contributing factor in some instances, but not the source of the problem.
 
I think RTV is 500 deg. I haven't heard of a 2500F sealant except perhaps some type of refractory cement?
 
BeGreen said:
I think RTV is 500 deg. I haven't heard of a 2500F sealant except perhaps some type of refractory cement?

I agree w/ BG....the highest temp I know of is the stuff we use on our headers on the sprint car engines....650 °F max temp Permatex.
 

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sorry, not an RTV, a silicate-ceramic cement, similar but different.
 
1600 degree stuff with the caulking.....dont ask me how I know. Cant get any of my pipes apart now!!!!!!!!!!!!!!! Sets up like concrete.
 
Bought mine in March of 2010. I looked and I can't find any 5 holes near the auger. Wish I had stumbled on this thread earlier. I just got done this evening doing my first "complete" cleaning on it. Took me forever to get it to come out far enough to do the cleaning. Must have become "set" on the rails. Just like the installer said, I didn't have to take it that far out to be able to do the complete clean.
 
some units had a 6 year warranty ,more recent units have a 3 year warranty. some of the issues with the auger tip burning off were when you run the stove alot in a low fire mode and the fire burns deep in the firepot almost on the auger. if u run the unit with a feed rate of 1 or 2 which is not recommended, they suggest 3 to 4 is a good setting,the fire wants to burn low. if u have to run it in low alot ( because they generate so much heat), then a different setting is required, maybe going to the room temp mode which will allow the stove to shut down and relight as needed instead of in the stove temp mode which lets the stove go to a low burn when room temp is satisfied.
 
my stove doesnt shut down on room temp mode. it stays idling. got it set on 70, its 75 right now and there has been a tiny flame for about half hour now.
 
If you have it on manual, room temp mode, I don't think it will shut down. If it's on auto, it will shut off.
 
no, its on auto. it never has shut dow in auto since i got it.
 
just called my service dept and informed them of my concerns. the tech said harman probably would not replace the burn pot if there aren't
any other issues. i closed off the lower 5 holes with Thermo steel from autozone it is good for temps up to 2500 degrees.
 
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