Todd said:Hey, what happened to that new Blaze King VP guy? I thought he'd be all over this.
His thread was closed.....
Todd said:Hey, what happened to that new Blaze King VP guy? I thought he'd be all over this.
Highbeam said:Todd said:Hey, what happened to that new Blaze King VP guy? I thought he'd be all over this.
His thread was closed.....
Highbeam said:Todd said:Hey, what happened to that new Blaze King VP guy? I thought he'd be all over this.
His thread was closed.....
I think they can't MARKET out out their territory, but can sell to customers that come to them.Highbeam said:So no problems with dealers selling out of "their territory"?
jeff_t said:And what has already been discussed with the OP with no satisfactory resolution probably isn't going to be discussed in a public forum such as this. He did say they talked three times about it, once in person.
I am still interested tho.
jeff_t said:And what has already been discussed with the OP with no satisfactory resolution probably isn't going to be discussed in a public forum such as this. He did say they talked three times about it, once in person.
I am still interested tho.
john_alaska said:I would have been happy with a sand blast-repaint job. They kept saying they were going to do that for several months during the summer but just kept playing games with me and never showed.
Two week ago I told them I had to start the stove for the winter so it is too late to take the stove away.. Several people here were in same situation and had their stoves redone which was basically just a spray over done by a night time flunky.. Not acceptable for a manufacture flaw and paying $4000 for a stove..
Manufacture VP admitted to the paint flaw problem....
I'm more of a fix it myself kinda guy, but I side with the OP on this one. You pay 4K for a stove that is top of the market. It should not crack, peel, or have a problem with the operation. You can pay a whole lot less for those problems if that stuff doesn't bother you. I'll say it again "would you repaint your own Cadillac if the hood peeled"?I’m thinking with what was posted in the below quote a paint job was offered that John didn’t feel was up to his expectation for a 4k stove and I can’t say I blame him one way or the other. I still think the dealer really dropped the ball here. They could have picked it up, knocked down the finish(not like it’s a thick finish on these stoves), resprayed it and re-installed it. It’s not hard to get a good finish out of a can of stove bright.
I try to be realistic with these types of things, to me a new stove wouldn’t even be an expectation. Even with the issues some of the PE guys have had with cracks PE’s response is to send a welder out to repair the stove. A cracked stove is a lot different than needing a new paint job, either one is not acceptable but as they say **** happens.
wkpoor said:I'll say it again "would you repaint your own Cadillac if the hood peeled"?
bogydave said:I have a good relationship with the local BK dealer here, just N of Wasilla.
.
Hass said:I think they can't MARKET out out their territory, but can sell to customers that come to them.Highbeam said:So no problems with dealers selling out of "their territory"?
If you walk in with a big wad of cash and say I want one of those *point*
Do you think they'll say no?
bogydave said:http://www.alaskafireplace.com/
Just North of Wasilla on the Parks
All I can tell you is I've a good relationship with the local BK dealer. I've asked him lots of questions.
Good in person, phone & email communications. I'm sure I asked some dumb questions, but you'd never know it by how he answered them.
He help me solve my draft & chimney issues & told me how, what & why. He made sense & I put in double walled pipe out to the stove & it helped tremendously.
I did my chimney own install a few years before I got the new stove , he told me how to improve it, how & what to measure.
When I brought the parts/pipe home & assembled it, it fit. No extra or more parts needed.
He recommended changes I was not able to do, we discussed them & we worked together to figure how to make it work.
I made most all of the improvements with his help getting the right components & it's working great.
We've talked about stove operation. The importance of dry wood.
Last winter I had combustor problems, he explained in good detail how to replace the combustor, how to clean it.
Told me my SS one was good & I didn't need to replace it, just clean it. Told me BK prices were going up on them in 2011, I bought a new ceramic one & installed it & have the SS one as a spare.
When they delivered the stove, they took it into the basement within in feet of where I installed it.
I kept his emails as a reference they were so good & if I ever help someone install a system.
All I can say is Dan helped me beyond expectations for the "DIY guy that I am. If I have any problems, I feel I have a good guy to ask for help.
IMO, he know his stuff. He knows stoves.
He's a Hearth Stone, Equinox fan, but I don't hold that against him.
Highbeam said:That's 4000 Alaska dollars. Locally, the BK is about a 2500$ stove and compares with many many other regular plate steel stoves with regards to price point.
john_alaska said:I have been running a BKK Parlor with good results since last year. Manufacture flaw on 40 of the stoves resulted in paint peeling which the manufacture admitted was due to their error. I ended up hiring my attorney to start legal action.
After a year of BS with the seller they have agreed to a full refund and will take my stove away, but will not replace.. Problem is my old stove is gone and it is winter here in Fairbanks and the stove is running.
I cannot just have it removed with 6 cords of seasoned wood in the yard, and oil running at $3.95/gal.
Any recommendations on another similar size stove, EPA rated, 8†flue and thermostatically controlled.
Highbeam said:That's 4000 Alaska dollars. Locally, the BK is about a 2500$ stove and compares with many many other regular plate steel stoves with regards to price point.
Hass said:Does your stove have a production date on it?
Just wondering when the bad batch was produced.
Highbeam said:That's 4000 Alaska dollars. Locally, the BK is about a 2500$ stove and compares with many many other regular plate steel stoves with regards to price point.
I paid 4300 for mine over in NY.
doesn't sound too middle of the line to me...
In fact, I don't even know of a more expensive wood stove aside from one made of solid gold or some other stupid celebrity edition stove.
I'm sure they're around though.
I agree with Jeff.. it is pretty amazing.
My experience with BK has been nothing less than outstanding so far.. except for one crappy dealer, but that was easily solved by going to another
I don't blame BK for a crappy dealer however.
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