55-SHP10 upper auger jamming

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blackbear219

Member
Oct 31, 2011
36
Maine
Hi all,

First season with a pellet stove. We picked up a Summer's Heat 55-SHP10 from Lowe's and are burning Maine Woods (aka Athens) pellets.

I've had several upper auger jams. I searched around on the web and found a post on here from Mike at Englander saying to wiggle the motor in the back to work the auger around. Well, I tried that and it worked...but we jammed again not too long after. We have burned probably 12 bags so far and have jammed 6 or 7 times. The worst jam was just yesterday morning, which took a long time to free up.

At first, I thought that dust/finings were the problem, so I have started sifting the pellets to get rid of any dust but still jamming.

I have noticed that most people say that a pellet length of under 1.5 inches is best. The manual for the stove says that up to 2 inches is okay. There definitely is the occasional pellet in my batch that is 2 inches long, so I'm wondering if I am just getting unlucky enough to have a long pellet jam me up. I am pretty sure that we are jamming at the end of the upper auger where the pellets fall down to the lower auger. I have posts from other people saying that this is a 90 degree angle and a design that could be susceptible to jams.

Any advice anyone has would be appreciated! Let me know if I can provide any additional info. So far we have been able to un-jam it pretty easily, but i am concerned about the strain the jams are putting on the upper auger motor and also it is a pain in the butt to have to constant un-jam it and reheat the house!

Thanks!
 
Englander support wrote back to me suggesting that I should try running some dry graphite through to lubricate the auger tubes.

I'll give this a try and report back but if anyone has any other ideas as well let me know!
 
sounds to me that it has an obstruction in the drop chute between the two augers. i got your e mail , getting a lot of call volume today will give you a call when i can get freed up for a minute
 
Same stove here. I've never had a jam - regardless of pellet size or brand. I've never sifted or even tried not to dump fines in the hopper. If I were you I'd pull that auger out and take a look at it. (before you pour graphite on it) As said above - make sure it is aligned.
 
stoveguy2esw said:
sounds to me that it has an obstruction in the drop chute between the two augers. i got your e mail , getting a lot of call volume today will give you a call when i can get freed up for a minute

Thanks, Mike. I'd appreciate that. I emailed you my phone number.
 
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