Hello!
This post is not intended to give you your daily obligatory laugh, nor is it intended as comic relief ... there is a thread of logic behind it.
Background: This past summer, I had the opportunity to purchase (via lay-away) multiple tons of pellets at a good discount ($4.29 a bag) at Tractor Supply. Having purchased Lignetics there last year, it was reasonable to presume Lignetics would be provided this year. Low and behold, when I paid off the lay-away last weekend and picked up the pellets, the pellets that were available were "Nation's Choice", which from earlier posts were comparable to Inferno and Stove Chow. Not knowing any better at the time, the pallets were broken down and the pellets stored in my shed.
Current experience: I have burned (or tried to burn) 2 or 3 bags of Nation's CHoice so far this week. The pellets are burning (not a vigorous flame, but burning) at night when I go to bed. When I wake in the morning, the stove is out ... due to either "clay-like" chunks of pellets clogging the auger, or failure of the pellets to "slide" down the tapered feed bin of my stove. I have tried changing the damper setting, air mixture, and auger feed trim to improve the flame, but without any appreciable level of success.
Available recourse?: I know that when you buy something that is broken, you can typically return it. When you buy a new car that will not run and lives in the shop, you can gain relief under the lemon law. What recourse do we have when we buy pellets that just won't burn? I know the easiest avenue is not to purchase them again, but what about the money expended for the current fuel? Or are pellets a product where the merchant or manufacturer can walk to the bank once they get your money because they do not have to stand behind/by their product?
Thanks!
This post is not intended to give you your daily obligatory laugh, nor is it intended as comic relief ... there is a thread of logic behind it.
Background: This past summer, I had the opportunity to purchase (via lay-away) multiple tons of pellets at a good discount ($4.29 a bag) at Tractor Supply. Having purchased Lignetics there last year, it was reasonable to presume Lignetics would be provided this year. Low and behold, when I paid off the lay-away last weekend and picked up the pellets, the pellets that were available were "Nation's Choice", which from earlier posts were comparable to Inferno and Stove Chow. Not knowing any better at the time, the pallets were broken down and the pellets stored in my shed.
Current experience: I have burned (or tried to burn) 2 or 3 bags of Nation's CHoice so far this week. The pellets are burning (not a vigorous flame, but burning) at night when I go to bed. When I wake in the morning, the stove is out ... due to either "clay-like" chunks of pellets clogging the auger, or failure of the pellets to "slide" down the tapered feed bin of my stove. I have tried changing the damper setting, air mixture, and auger feed trim to improve the flame, but without any appreciable level of success.
Available recourse?: I know that when you buy something that is broken, you can typically return it. When you buy a new car that will not run and lives in the shop, you can gain relief under the lemon law. What recourse do we have when we buy pellets that just won't burn? I know the easiest avenue is not to purchase them again, but what about the money expended for the current fuel? Or are pellets a product where the merchant or manufacturer can walk to the bank once they get your money because they do not have to stand behind/by their product?
Thanks!